Do you see flashing dots (quantum dots) on the TV screen?
Symptom
1. Twinkle dots are observed on TV screen.
Cause
1. OLED TV
As OLED TV panels use WRGB 4-colour technology with 8 million pixels, few pixels can be displayed on the screen as bright or dark dots.
It does not affect product performance.
2. LED TV
Cutting edge LED TV panels have 2- 6 million pixels. Approximately 1 PPM (Parts per million)of non-activated pixels can appear on the screen
as twinkle, bright, dark or flickering dots. This is not the defect of the product and does not affect the product performance and reliability.
This symptom is also observed on TVs from other brands and products with this symptom are not subject to exchange or refund.
