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Product Support
Receive help on your LG product
Learn about LG product's latest software information and tips.
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owner’s Manual is a basic instruction that contains the product installation and usage.
Owner's Manual
- 05/07/2017
Software & Firmware
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SOFTWARE UPDATE
Learn more about warranty information
USB Driver- 1Install the USB DRIVER
- 2Install and Execute the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
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PC Sync
LG BRIDGE
LG Bridge is an application designed to interlocked with LG devices (mobile phones and tablets) for convenient management of files and data.
- 1Download ‘LG BRIDGE’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
Features- Device SW update
- Backup data to PC/Mac and restore from PC/Mac
- Cable-free USB connection
- OS: Windows XP 32bit, Vista 32/64bit, 7 32/64bit, 8 32/64bit, 8.1 32/64bit
- CPU : 1Ghz processor or higher
- Memory : 2GB RAM or higher
- Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
- Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
- Required Software : LG United Mobile driver, Windows Media Player 10 or higher
- LG Bridge is a new, light-weight piece of software that works with the LG G4 and later.
- Some of the 2015 range of LG mobile devices may not be compatible with LG Bridge and we would recommend using LG PC Suite.
- You may also find that some features of LG Bridge may be limited depending on the device, region and / or network.
- The backup / restore feature of LG bridge is not compatible with LG PC suite.
Help Library
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How to use SmartShare (SmartShare Beam)
- Troubleshooting
- Cell Phones
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Smartphone Email Setup - Android (2016)
- Operation
- Cell Phones
Show Script [Logo] [Title] Smartphone Email Setup - Android [Narrator] To setup your personal email, tap the email icon. Select the type of email account you have. Enter your user name. And password. And tap the next button. Your account is setup, tap done to finish. And you’ll see ...
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Smartphone Wi-Fi Setup - Android (2016)
- Operation
- Cell Phones
Show Script [Logo] [Title] Smartphone Wi-Fi Setup - Android [Narrator] How to setup Wi-Fi To connect to a Wi-Fi network, swipe down from the top of the screen to open the notification panel. Tap the settings icon. Then tap the Wi-Fi on/off button, to turn Wi-Fi on if its off. Tap Wi...
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Smartphone Mobile Hotspot - Android (2016)
- Operation
- Cell Phones
Show Script [Logo] [Title] Smartphone Mobile Hotspot - Android [Narrator] Mobile hotspot To connect to mobile hotspot so other devices can share your phones internet connection, swipe down from the top of the screen to open the notification panel. Then tap the mobile hotspot icon to...
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Smartphone Calling Features - Android (2016)
- Operation
- Cell Phones
Video Tutorials
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Video]How can I use Q Pair?
- Operation
- Cell Phones
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Video]How can I upgrade my phone from the PC?
- Operation
- Cell Phones
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Video]How can I use Hotspot?
- Operation
- Cell Phones
-
Video]How can I export contacts from my phone to the PC?
- Operation
- Cell Phones
-
Video]How can I use my phone when the touch screen is cracked?
- Operation
- Cell Phones
