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Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
1. Update to newest firmware
2. Firmware Version : H12SON0420
3. The way to update Loader Firmware with USB
1) Copy 'H12SON.ROM' File to USB.
2) Power on the set and connect USB in the Home menu status and then you can see the update process.
3) Press play button. ( Do not unplug USB until update is finished.)
4) If update is finished, the power will turn off automatically and restart.
5) Unplug the USB.
1. Improvement
1) Implement Version display Error
→ When we display Version name in Setup, it displays BD.x.xxx.DB
2. Firmware Version : BD7.783.00
3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file
1. Improvement
1) Implement Brave / Total Recall BD disc Power off issue
→ When we play BD disc, It does Power off.
2) Implement Special MKV file playback.
→ When we play 8 speed scan with this file, it goes to Stop.
3) Implement Special BD disc menu display
→ When we insert this special BD disc, menu is not displayed
2. Firmware Version : BD7.782.00
3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file
Setting Up Your Wireless Network - Blu-ray - Wireless Network Setup To use many of the Smart functions and Apps on your Smart Blu-ray Player, you'll need to connect to a network with Internet access. The items below will provide the necessary information to get you connected. Quick St...
I see LOCKED on the display window Symptom ’LOCKED’ will appear on the display. How to fix Under DVD/CD mode, while the power is off, if you push STOP button (“■”) for 5 sec, it will show ‘UNLOCKED’ on the display. If you turn it on again, it will be unlocked and you can use it.
Wrong current time Symptom To set current time. How to fix Press MENU (or SELECT FUNCTION) button on the remote control and go to Clock Setting. Or you can push CLOCK button on the product for more than 2 sec to set the time.. User’s manual “sample”
The image is enlarged Symptom The image appears to be too large. How to fix You can adjust the aspect ratio using the remote control. (Refer to the user’s manual.) You may select 4:3, 16:9, or others.
Dragging sound Symptom Dragging sound How to fix 1. If the battery runs out, it will not sound right. Try to charge or replace the battery. 2. If you have played the tape too often or repeated a particular section too many times, the tape will be warped. Check if it is the same for ot...
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