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Product Recall

LG Fridge Recall - Ice Maker Micro-Switch Issue


June 2011

LG is committed to producing the highest quality products for our consumers whose safety and wellbeing are our top priority. LG has become aware of an issue with certain models of side-by-side fridges that were manufactured between January 2002 and February 2006. The micro-switch in the ice maker of identified models has the potential to deteriorate, which in certain circumstances may result in the ice maker malfunctioning and in the worst case scenario result in a fire hazard.

Am I affected?

If you own an LG side-by-side refrigerator with a serial number that falls within the range specified in the below table this recall affects you.

How am I affected?

LG will arrange for one of its Authorised Service Centres to carry out the repair at a consumer's home at a time convenient to them.

What do I need to do?

The problem is isolated to those models and serial numbers listed above. You can locate the model and serial number, the left wall inside the right door.

Customers with affected models are requested to contact the LG Customer Information Line on 1800 506 154, 9am to 5pm (AEST) to arrange for a service technician to replace the micro switch.

Where you cannot locate your model or serial number you should still contact LG. LG will arrange for an Authorised Service Centre to visit your home to ensure that your refrigerator is repaired if necessary or to confirm it is not affected by this recall.

Affected models

Model number: More details: Manufactured:
GR-L257NI Serial number range 201~512 Jan 2002 -Feb 2006
GR-G267TV Serial number range 201~512 Jan 2002 -Feb 2006
GR-L267NI Serial number range 201~512 Jan 2002 -Feb 2006
GR-L267NIS Serial number range 201~602 Jan 2002 -Feb 2006
GR-P277NI Serial number range 201~512 Jan 2002 -Feb 2006
GR-L247NI Serial number range 201~412 Jan 2002 -Feb 2006
GR-L247WV Serial number range 201~412 Jan 2002 -Feb 2006
GR-L247NIS Serial number range 201~512 Jan 2002 -Feb 2006
GR-L247WVS Serial number range 201~512 Jan 2002 -Feb 2006
GR-D267DTU Serial number range 201~312 Jan 2002 -Feb 2006
GR-L207NI Serial number range 201~412 Jan 2002 -Feb 2006
GR-L207WV Serial number range 201~412 Jan 2002 -Feb 2006
GR-L207EQ Serial number range 201~212 Jan 2002 -Feb 2006
GR-L207NIS Serial number range 401~512 Jan 2002 -Feb 2006
GR-L207WVS Serial number range 401~512 Jan 2002 -Feb 2006
GR-L247WH Serial number range 301~312 Jan 2002 -Feb 2006
GR-L247ER Serial number range 201~212 Jan 2002 -Feb 2006
GR-L247NSS Serial number range 501~509 Jan 2002 -Feb 2006
GR-L197WVS Serial number range 401~509 Jan 2002 -Feb 2006
GR-L197VS Serial number range 501~509 Jan 2002 -Feb 2006
GR-L197NIS Serial number range 501~509 Jan 2002 -Feb 2006
GR-P197WVS Serial number range 501~509 Jan 2002 -Feb 2006
GR-L247TS Serial number range 201~412 Jan 2002 -Feb 2006
GR-L247TSS Serial number range 401~501 Jan 2002 -Feb 2006

Resources

Where to find the Model and Serial Numbers