LG is committed to producing the highest quality products for our consumers whose safety and wellbeing are our top priority. LG has become aware of an issue with certain models of side-by-side fridges that were manufactured between January 2002 and February 2006. The micro-switch in the ice maker of identified models has the potential to deteriorate, which in certain circumstances may result in the ice maker malfunctioning and in the worst case scenario result in a fire hazard.

Am I affected?

If you own an LG side-by-side refrigerator with a serial number that falls within the range specified in the below table this recall affects you.

How am I affected?

LG will arrange for one of its Authorised Service Centres to carry out the repair at a consumer's home at a time convenient to them.

What do I need to do?

The problem is isolated to those models and serial numbers listed above. You can locate the model and serial number, the left wall inside the right door.

Customers with affected models are requested to contact the LG Customer Information Line on 1800 506 154, 9am to 5pm (AEST) to arrange for a service technician to replace the micro switch.

Where you cannot locate your model or serial number you should still contact LG. LG will arrange for an Authorised Service Centre to visit your home to ensure that your refrigerator is repaired if necessary or to confirm it is not affected by this recall.