Skip to Contents

Product Support

  1. Mobile
  2. Smartphones
  3. LG G3 (D855) Metallic Black
LG G3 (D855) Metallic Black

LG G3 (D855) Metallic Black

Warranty Info

Labor : 24 Months
Parts : 24 Months

More
Register a Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

View All
Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

   
OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
AUSTRALIA_OPEN_16G 17/11/2014 9,173K
OPTUS_16G(AUSTRALIA) 17/11/2014 9,173K
VODAFONE_16G(AUSTRALIA) 17/11/2014 9,546K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
AIS_16G(THAILAND) 17/11/2014 19,100K
ALGERIA_16G 25/02/2015 18,311K
ARROW(SINGAPORE) 17/11/2014 32,883K
ARROW_16G(SINGAPORE) 17/11/2014 32,883K
ASBT_3PIN(UNITED ARAB EMIRATES) 11/08/2014 32,888K
ASBT_3PIN_16G(UNITED ARAB EMIRATES) 05/02/2015 33,600K
AUSTRALIA_OPEN_16G 17/11/2014 9,173K
BALTICS_OPEN_16G 11/07/2014 22,955K
BOUYGUES_16G(FRANCE) 05/02/2015 9,656K
CELLCOM (ISRAEL) 11/08/2014 17,446K
CELLCOM_16G(ISRAEL) 11/08/2014 17,446K
CIS 24/10/2014 30,324K
CIS_OPEN_16G 24/10/2014 30,324K
CLARO_16G(CHILE) 27/11/2014 3,620K
CLARO_16G(CHILE) 27/11/2014 3,620K
CLARO_16G(COSTA RICA) 17/10/2014 36,091K
COSMOTE_16G(GREECE) 05/02/2015 16,441K
COSMOTE_16G(ROMANIA) 05/02/2015 16,372K
CZECHO 14/07/2014 19,921K
CZECHO_OPEN_16G 04/08/2014 19,921K
ENTEL_16G(CHILE) 27/11/2014 35,218K
FRANCE 04/08/2014 9,468K
FRANCE_OPEN_16G 05/02/2015 9,656K
GERMANY 05/02/2015 16,546K
GERMANY_OPEN_16G 05/02/2015 16,546K
GREECE 05/02/2015 16,441K
GREECE_OPEN_16G 05/02/2015 16,441K
HONG KONG 16/10/2014 9,945K
HONG KONG_OPEN_16G 16/10/2014 9,945K
HUNGARY 05/02/2015 38,278K
HUNGARY_OPEN_16G 05/02/2015 38,278K
HUTCHISON(ITALY) 01/08/2014 20,249K
HUTCHISON(SWEDEN) 01/07/2014 83,163K
HUTCHISON_16G(AUSTRIA) 05/02/2015 16,382K
HUTCHISON_16G(ITALY) 04/08/2014 20,249K
HUTCHISON_16G(UNITED KINGDOM) 05/02/2015 9,497K
ICE_16G(COSTA RICA) 27/11/2014 36,091K
INDIA 17/11/2014 24,880K
INDIA_OPEN_16G 17/11/2014 24,880K
INDONESIA 05/02/2015 16,730K
INDONESIA_OPEN_16G 05/02/2015 16,730K
ISRAEL 11/08/2014 17,446K
ISRAEL_OPEN_16G 11/08/2014 17,446K
ITALY 05/02/2015 9,573K
ITALY_OPEN_16G 05/02/2015 9,573K
KAZAKHSTAN_16G 24/10/2014 30,324K
MALAYSIA 01/12/2014 32,883K
MOBILKOM_16G(AUSTRIA) 05/02/2015 16,382K
NETHERLANDS 05/02/2015 23,717K
NETHERLANDS_OPEN_16G 05/02/2015 23,717K
NIGERIA_16G 21/08/2014 22,759K
NORTHERN EUROPE 05/02/2015 30,648K
NORTHERN EUROPE_16G 05/02/2015 30,648K
O2D_16G(GERMANY) 05/02/2015 16,546K
O2_16G(UNITED KINGDOM) 05/02/2015 9,497K
OPTUS_16G(AUSTRALIA) 17/11/2014 9,173K
ORANGE(ISRAEL) 11/08/2014 17,446K
ORANGE_16G(FRANCE) 01/08/2014 15,006K
ORANGE_16G(ISRAEL) 11/08/2014 17,446K
ORANGE_16G(POLAND) 01/08/2014 41,479K
ORANGE_16G(SPAIN) 05/02/2015 16,728K
ORANGE_16G(SWISS) 05/02/2015 38,249K
ORG ROMANIA_16G(ROMANIA) 02/02/2015 16,372K
PCL(ISRAEL) 27/11/2014 7,277K
PCL_16G(ISRAEL) 11/08/2014 17,446K
PHILIPPINES 05/02/2015 10,034K
PHILIPPINES_16G 05/02/2015 10,034K
PLAY_16G(POLAND) 01/08/2014 41,479K
PLUS_16G(POLAND) 04/08/2014 41,479K
POLAND 17/10/2014 41,479K
POLAND_OPEN_16G 04/08/2014 41,479K
PORTUGAL 05/02/2015 16,465K
PORTUGAL_OPEN_16G 05/02/2015 16,465K
PROXIMUS_16G(BELGIUM) 05/02/2015 23,717K
ROMANIA 05/02/2015 16,372K
ROMANIA_OPEN_16G 05/02/2015 16,372K
SFR_16G(FRANCE) 05/02/2015 10,025K
SOUTH AFRICA 05/02/2015 9,824K
SOUTH AFRICA_16G 05/02/2015 9,824K
SPAIN_OPEN_16G 05/02/2015 16,728K
SUNRISE_16G(SWITZERLAND) 05/02/2015 38,249K
SWISS(SWITZERLAND) 05/02/2015 38,249K
SWISSCOM_16G(SWISS) 05/02/2015 38,249K
SWISS_16G(SWITZERLAND) 05/02/2015 38,249K
T MOBILE_16G(MACEDINIA) 13/08/2014 36,996K
T-MOBILE_16G(AUSTRIA) 05/02/2015 16,382K
T-MOBILE_16G(CROATIA) 05/02/2015 38,278K
T-MOBILE_16G(GERMANY) 05/02/2015 16,546K
T-MOBILE_16G(HUNGARY) 05/02/2015 38,278K
T-MOBILE_16G(NETHERLANDS) 05/02/2015 23,717K
T-MOBILE_16G(POLAND) 04/08/2014 41,479K
TAIWAN 05/01/2015 4,148K
TAIWAN_OPEN_16G 05/01/2015 4,148K
TELEFONICA_16G(CHILE) 10/11/2014 29,094K
TELEFONICA_16G(COSTA RICA) 04/08/2014 36,091K
TELEFONICA_16G(SPAIN) 05/02/2015 16,728K
TELENOR_16G(NORWAY) 05/02/2015 30,648K
TIM_16G(ITALY) 05/02/2015 9,573K
TMN_16G(PORTUGAL) 05/02/2015 16,465K
UNITED ARAB EMIRATES 05/02/2015 33,600K
UNITED ARAB EMIRATES_OPEN_16G 05/02/2015 33,600K
UNITED KINGDOM_OPEN_16G 05/02/2015 9,497K
VIETNAM 17/11/2014 19,110K
VIETNAM_OPEN_16G 08/12/2014 19,110K
VIP(CROATIA) 05/02/2015 40,021K
VIRGIN MOBILE_16G(UNITED KINGDOM) 05/02/2015 9,497K
VODAFONE(ROMANIA) 05/02/2015 17,072K
VODAFONE(SPAIN) 27/11/2014 16,732K
VODAFONE_16G(AUSTRALIA) 17/11/2014 9,546K
VODAFONE_16G(GERMANY) 05/02/2015 9,953K
VODAFONE_16G(HUNGARY) 05/02/2015 40,021K
VODAFONE_16G(ITALY) 05/02/2015 9,944K
VODAFONE_16G(PORTUGAL) 05/02/2015 17,160K
VODAFONE_16G(ROMANIA) 05/02/2015 17,072K
VODAFONE_16G(SPAIN) 05/02/2015 17,428K
VODAFONE_16G(UNITED KINGDOM) 05/02/2015 9,914K
WIND_16G(ITALY) 15/12/2014 20,249K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not support S/W Update .
When LG USB Driver is installed, you cannot use Android File Transfer (AFT).

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click “Start Updating” within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the “Start Updating “ button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite

Download Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.

RECOMMENDED SYSTEMS

  • OS: Mac OS X (10.6.8) or higher
  • Memory : 2GB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 24 Months
Parts : 24 Months
Exception : Battery Warranty - First 6 Months Only


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, please call us on 1300 LG CARE (1300 54 2273) 7am - 7pm, 7 Days a week with the serial number of your product and proof of purchase ready. We will need these to give you the most accurate information.

Compliance Information

SAR