Skip to Contents

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

HomeChat device cannot be registered

  • Others
  • Others
  • Troubleshooting
  • Audio
  • Last Updated 01/06/2015

HomeChat device cannot be registered


            Problem with HomeChat device registration


            model : NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M



           Smart device requirements

                      . Android : 4.0 Icecream sandwich(at least 1GB Memory needed)

                      . iOS : iOS7 (or later)

  1. For HomeChat device registration, Music Flow Player application needs to be installed to the mobile device to use HomeChat and Speakers should be registered through this Music Flow Player application.
  2. The mobile device used for HomeChat device registration should be connected to the same network with speakers.
  3. Check if the speaker to register HomeChat is shown in the connected speaker list in Music Flow Player application.
  4. Check if the speaker firmware version is the latest one.
  5. Check if router is connected to external network.
  6. If speaker is installed wirelessly and the wireless network environment of the installed location is not good, search for the speaker to register may fail. In such case, try again.



Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500