Skip to Contents

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Not supported mode message appears.

  • Others
  • Others
  • Operation
  • Commercial TVs, Televisions
  • Last Updated 15/06/2016

Not supported mode message appears.


When connecting PC and TV, you may see the message saying “mode not supported”. To solve this problem

you need to adjust the resolution of PC screen.

HD TV : 1024 ×768  / Full HD TV : 1920X1080 / Ultla HD TV : 3840X2160

Ultla HD TV : 3840X2160, need to check if it supports graphic cards.  

How to fix

 - Windows 7 or higher

Right click anywhere on the desktop screen  Select screen resolutionAdjust the screen resolution in settings

 - Windows XP

Right click anywhere on the desktop screenSelect propertiesAdjust screen resolution in settings



Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500