Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Apply to Terrestrial 4k HEVC
2. Applicable model list
3. Release History
1. Apply Dolby HDR for Netflix and Amazon
2. Apply Dolby HDR for HDMI Input
3. Add HDR Brightness Mode in HDR10 contents
4. To apply Netflix promotion
5. To improve 'No signal' problem happening upon HDCP 2.2 certification
6. To improve HDR performance with 4K Blu-Ray player connection
1.Improve the ATV color system detection error
1.Improve Dolby HDR Pop-up issue
1. Change on Volume UI location
2. YouTube requirement for certification (When the network is not connected)
3. MS CDMi application
4. Changes on LG TV Plus (iOS UAC, Mobile video)
1. Improve the Sony PS4 Pro no signal issue (HDCP fail)
1. Improve the sound Hum noise
2. Add the HDR Game mode to improve the input lag
1. Added notification pop up for when app is no longer supported
2. Change in background image of no signal screen
3. Change in Amazon HDR mode
1. Apply to Terrestrial 4k HEVC
* Caution : If your "TV model no" is not included on below applicable models list, this software is not updated.
First, please check your TV model no . You can see "Model no" at Main Label attached on TV back cover
1. Applicable Models list
Subject : YouTube Flash app Will NOT be supported on LG Smart TV manufactured 2011/2012 Symptom ■ YouTube is no longer supported on 2011/2012 – Netcast 2.0 and Netcast 3.0. ■ YouTube app is still available on the Premium Card but if the icon is selected, a notice will display saying t...
Hi All, Please Note. LG TV and AV Product AS Of 30-6-2017 YOUTUBE app will NOT be supported on our 2011/2012. Eg …Netcast 2 and 3 platforms (Netcast 1 already discontinued 2 yrs ago) and All Audio AV Product listed below.. Youtube App May be present on TV but when customer attempts to...
Subject : Apps won’t load, but browser works fine (WebOS) Symptom ■ TV is connected to the internet but app won’t load ■ TV browser is working but app won’t load ■ Network is disconnected when accessing app but wifi is connected to the network Cause ■ A DNS server converts the web add...
Subject : Apps won’t load, but browser works fine (Netcast). Symptom ■ TV is connected to the internet but app won’t load ■ TV browser is working but Premium app won’t load ■ Network is disconnected when accessing app but TV is connected to the network Cause ■ A DNS server converts th...
SUBJECT : How to Connect LG TV to WIFI Network without entering the password. (WebOS) Function ■ Connecting LG TV to the WIFI Network without entering the password ■ Connecting LG TV to WIFI Network using WPS Push button ■ Easiest way of connecting your LG TV to the WIFI Check point ■...