If you can't find any desired results, please try using the following menu

Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Is the image still unclear after adjusting focus ring? Symptom Unclear image Cause Focus ring is out of place or it is not installed properly. How to fix If the focus ring is out of place, - adjust the focus ring of Mini Beam
Screen shared, but image is unclear. Symptom Picture is not clear when connecting with PC. Cause It may be caused by weak signal of PC or inappropriate resolution. How to fix - Execute ‘Auto Config.’ while an stopped image is inputted through PC. (Refer to the manual.) Push “Auto Conf...
Guidelines when there is stain or dirt on the lens. Cause Remove dust and stain on the lens. But if you wipe too hard, it may be damaged. Scratches on the lens surface doesn’t degrade its performance. How to fix If you wipe with microfiber cloth, you can prevent scratches. ① Turn off ...
Have you checked Keystone? Symptom The screen is not level and you can fix this by adjusting Keystone. How to fix Non-Smart TV Menu → Settings → Option → Auto Keystone : On or Keystone If it has Auto Keystone feature, turn it On. It if doesn’t have, select Keystone and adjust manually...
Is the image dim or unclear? Cause Image may be unclear due to dust or surrounding environment. How to fix ① If the surrounding is to bright à - The image looks different depending on the surroundings. Minimize the lighting. ② Excessive use of keystone à - Move the Mini Beam to the pr...
If you can't find any desired results, please try using the following menu