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Product Support

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Check out the latest information related to this product.

  • TV/Audio/Video
  • DVD & Blu-Ray Players
  • HR599D


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Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for HR590/ HR598/ HR500 (Ver: 20130612A/ Date: 2013,,.03.09) Reference

    Firmware update for HR590/ HR598/ HR500

    1. Update to newest firmware

    2. Firmware Version :20130612A

    3. Program Update Method 
    1) Make directory and file like this. 
    "HR500_110214_0133.img" copy to USB root folder.
    2) Insert USB in Tuner mode(Press DTV icon in home menu). Few seconds after, Update popup will be displayed.
    3) If you press 'OK', updating will be started. 

    Firmware update for HR500/HR589/HR599 (Ver:BD.8.08.628.B/Date:2011.09.06) Reference

    Firmware update for HR500/HR589/HR599

    1. Upgrade to newest program

    2. Firmware Version : BD.8.08.628.B

    3. Program Update Instruction
       (1) Make directory and file like this. "LG_HR_500SB.ROM" copy to USB root folder.
       (2) Insert USB in BD Home menu. Few seconds after, Update popup will be displayed.
       (3) If you press 'OK', updating will be started. 

Help Library

    • Troubleshooting
    • DVD & Blu-Ray Players
    App cannot be searched on iPad.
    • Troubleshooting
    • DVD & Blu-Ray Players
    I can't connect coxial cable
    • Operation
    • DVD & Blu-Ray Players
    I see [AUTO TRK] on the display window
    • Operation
    • DVD & Blu-Ray Players
    LG Smart Blu-ray - Audio Settings
    • Operation
    • DVD & Blu-Ray Players
    It shows [Check the local code] on the screen