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Product Support
Receive help on your LG product
Check out the latest information related to this product.
- TV/Audio/Video
- DVD & Blu-Ray Players
- HR699D
HR699D
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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 04/05/2011
Software & Firmware
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SOFTWARE UPDATE
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
Firmware update for BD500's/ HR500's (Ver:H80604/Date:2012.09.03)Reference- 29/11/2012
Firmware update for BD500's/ HR500's
1. Update to newest firmware
2. Firmware Version : H80604
3. The way to update Loader Firmware with USB
1) Copy H08SAN.BIN' File to USB.
2) Power on the set and connect USB in the Home menu status and then you can see the update process.
3) Press play button. ( Do not unplug USB until update is finished.)
4) If update is finished, the power will turn off automatically and restart.
5) Unplug the USB.
Firmware update for HR650/HR670/HR698/HR699(Date:2012.06.05/Ver:BR.8.42.143.B)Reference- 08/06/2012
- 08/06/2012
Firmware update for HR650/HR670/HR698/HR699
1. Update to newest firmware
2. Firmware Version : BR.8.42.143.B
3. Upgrade instruction is refer to the "HR6XX Upgrade Instruction.pdf" file
Help Library
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I can't record a video on tape
- Troubleshooting
- DVD & Blu-Ray Players
I can't record a video on tape Symptom I can’t record a video. How to fix 1. Check if the TAPE is recordable. 2. Check if the recording signal lamp is on. T-120, T-160, T-180, T-210: These marks imply the hours of use, and you may choose to your preference. ①'SP‘ implies Standard. You...
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Black and white or scrambled image
- Troubleshooting
- DVD & Blu-Ray Players
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
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It shows [Check the local code] on the screen
- Troubleshooting
- DVD & Blu-Ray Players
It shows [Check the local code] on the screen How to fix For DVD title, different local codes are assigned to each country due to the distributor’s copyright and profit. So you can’t watch the DVD bought in other country using domestic DVD players.
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Buttons on the product don't function
- Troubleshooting
- DVD & Blu-Ray Players
Buttons on the product don't function Symptom If the buttons on the product doesn’t work, check the Lock System. How to fix Lock System You can lock certain unsuitable channels to prevent children from accessing them, or set a TV Rating, so that any digital TV program classified above...
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I can't play a disc bought overseas
- Troubleshooting
- DVD & Blu-Ray Players
I can't play a disc bought overseas How to fix For DVD title, different local codes are assigned to each country due to the distributor’s copyright and profit. So you can’t watch the DVD bought in other country using domestic DVD players.
