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Product Support

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Check out the latest information related to this product.

  • TV/Audio/Video
  • DVD & Blu-Ray Players
  • HR936T


If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for HR931/HR932/HR935/HR936/HR938/HR939 (Ver:BR.8.97.139.B/Date:2014.12.09) Reference

    Firmware update for HR931/HR932/HR935/HR936/HR938/

    1. Update to newest firmware

    2. Firmware Version : BR.8.97.139.B

    3. Upgrade instruction is refer to the "HR93X Upgrade Instrction.pdf" file

    Firmware update for HR930 serise (Ver: H90712/Date:2013.05.21) Reference

    Firmware update for HR930 serise

    1. Update to newest firmware

    2. Firmware Version :H90712

    3.The way to update Loader Firmware with USB
    1) Decompress ‘’ File and copy HM09A.BIN to USB
    2) Connect USB with the set and then you can see the update process.
    3) Press play button. ( Do not unplug USB until update is finished.)
    4) If update is finished, the power will turn off automatically.

Help Library

    • Troubleshooting
    • DVD & Blu-Ray Players
    Unstable network connection
    • Troubleshooting
    • DVD & Blu-Ray Players
    I can't record a video on tape
    • Installation
    • DVD & Blu-Ray Players
    How do I connect TV and DVD_Bluray Player?
    • Troubleshooting
    • DVD & Blu-Ray Players
    The music doesn’t flow well and the sound skips
    • Operation
    • DVD & Blu-Ray Players
    NETFLIX supported Models?