Here's the LG warranty for your product. It contains information relating to repairs and other services. If you require further help or advice, please feel free to contact our Customer Information hotline.

Mouse Scanner

Manufacturer's Warranty

Subject to the terms below, LG Electronics Australia Pty Ltd (LG) will, for one (1) year from date of purchase, authorise a free of charge replacement of your LG mouse scanner, if, in LG's opinion, it needs replacement because of a manufacturing or materials defect appearing and notified to LG in accordance with this warranty, within such period.

This LG manufacturer's warranty only applies to service within Australia and New Zealand to products purchased within Australia and New Zealand. This warranty is not transferable and applies to the original purchaser only. No LG employee, product retailer or Authorised Service Centre has authority to vary the terms of this warranty. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Place of service
(If Applicable)

If a repair is deemed necessary it will be conducted at an LG Authorised Service Centre. Transportation costs to and from the Service Centre are not covered by this Warranty. Service Centers are open during normal business hours, Monday to Friday. LG's Authorised Service Centre may charge an additional fee for service outside these hours.

Services for which you
will be asked to pay

This LG Manufacturer's warranty does not cover:

  • Maintenance, repair or replacement of parts or consumables due to normal wear and tear.
  • Repair of cosmetic or physical damage.
  • Accident, neglect, misuse or Act of God such as flood, earthquake, storm, lighting.
  • Damage due to use of improper power supply or defective peripherals.
  • Damages and/or functional defects due to dropping or applying excessive shock or force to the product.
  • Alterations or repairs made by someone other than an LG Authorised Service Centre.
  • Unauthorized modifications or other acts, including spills of food or liquid or water (liquid ingression), or external interference which is not a manufacturing or material fault.
  • Use of the product beyond its intended purpose;
  • Damage or defects caused by use of or in connection with accessories, software and/or services not manufactured, supplied or authorized by LG.
Other rights

The benefits given by this LG manufacturer's warranty do not limit or restrict any other rights and remedies that you may have under law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How to claim

To make a claim against this manufacturer's warranty, you must contact LG within one (1) year of purchase, using the contact details below.

Contact

By Telephone

Australia - 7 Days, 7am-7pm

1300 542 273

By post (Australia Only)

Warranty Claims
LG Electronics Australia
PO Box 212
Horsley Park NSW 2175

When contacting LG for assistance please provide your name and address, model number, serial number, date of purchase, and a complete description of the problem. This information will help LG provide fast assistance.

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