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LG RELIABLE SERVICE

 

WHEN YOU BUY, YOU BUY A PROMISE

  • Starting with innovative product manufactured with you in mind through to a pro-rate buy back program** LG has you covered.
  • LG believes in our product and we stand by it.
  • When you buy a LG product our commitment is to deliver a premium experience fromstart to finish.
** The pro-rate buy back program is subject to terms and conditions.

THE INDUSTRY’S BEST SUPPORT IS ONLY A PHONE CALL AWAY

  • Support is available 24 hours a day, 7 days a week.
  • No waiting on hold. We’ll take your call in under 30 seconds.
  • Talk to an expert agent. Our agents get over 100 hours of training each year on our products.
  • The SmartDiagnostics™ feature on our appliances allows our service expert to talk directly with your machine.

LG WILL REPAIR THE PRODUCT RIGHT THE FIRST TIME

  • Because of our expert agents and innovative features like SmartDiagnostics™, service professionals will come prepared with all the parts required to service product and fix it right.
  • We solve the problem in the first visit more than 80% of the time.
  • A centralized parts warehouse eliminates waiting time. More than 95% parts will be shipped the same day!

CONVENIENCE AT ITS BEST

    BC
  • Victoria
  • Vancouver
  • Surrey
  • Langley
  • Maple Ridge
  • Coquitlam
  • Delta
  • Burnaby
    AB
  • Edmonton
  • Calgary
    MB
  • Winnipeg
    ON
  • St. Catharines
  • Hamilton
  • Burlington
  • Cambridge
  • Kitchener / Waterloo
  • Guelph
  • Milton
  • Oakville
  • Mississauga
  • Brampton
  • Woodbridge

  • Vaughan
  • Toronto
  • Newmarket
  • Aurora
  • Scarborough
  • Markham
  • Pickering
  • Whitby
  • Oshawa
  • Ottawa
    QC
  • Gatineau
  • Montreal
  • Laval
  • Longueuil
  • St. Jean Sur Richelieu
  • Saint Hyacinthe
  • Granby
  • Sherbrooke
  • Repentigny
  • Saint Jerome
  • Quebec City

PEACE OF MIND FOR YEARS TO COME

  • Eliminating the stress of unknown expenses.
  • LG has one price flat rates including parts and service for out of warranty repairs.

LG PROVIDES CARE FOR YOUR PRODUCTS THROUGHOUT THEIR LIFE

  • The LG service promise continues with the product from the moment it is purchased throughout the life of the product
  • LG has you covered:
    • - LG offers extended warranty.
    • - LG offers out of warranty support.

The LG Support

A variety of support contents including self-help guides, owner’s manuals, software updates, service options and warranty information are just a few clicks away.

Learn more
The LG In-home service

Is your LG television or appliance out-of-warranty? Eliminate the stress of unknown expenses and get a flat-rate for labour and parts.

Schedule an appointment
The LG one-price program

Keeping the Life's Good Promise by providing a flat-rate for labour and parts for out of warranty products. Get your flat-rate today!

Learn more


* September 2014 TNS Canadian customer satisfaction survey of overall satisfaction with repair service provided by multi-technology companies offering home electronics, home appliances and mobile communications.