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LG RELIABLE SERVICE

 

WHEN YOU BUY, YOU BUY A PROMISE

  • Starting with innovative product manufactured with you in mind through to a pro-rate buy back program** LG has you covered.
  • LG believes in our product and we stand by it.
  • When you buy a LG product our commitment is to deliver a premium experience fromstart to finish.
** The pro-rate buy back program is subject to terms and conditions.

THE INDUSTRY’S BEST SUPPORT IS ONLY A PHONE CALL AWAY

  • Support is available 24 hours a day, 7 days a week.
  • No waiting on hold. We’ll take your call in under 30 seconds.
  • Talk to an expert agent. Our agents get over 100 hours of training each year on our products.
  • The SmartDiagnostics™ feature on our appliances allows our service expert to talk directly with your machine.

LG WILL REPAIR THE PRODUCT RIGHT THE FIRST TIME

  • Because of our expert agents and innovative features like SmartDiagnostics™, service professionals will come prepared with all the parts required to service product and fix it right.
  • We solve the problem in the first visit more than 80% of the time.
  • A centralized parts warehouse eliminates waiting time. More than 95% parts will be shipped the same day!

CONVENIENCE AT ITS BEST

  • LG will provide service booking to the hour.
  • Keeping the Life’s Good promise by valuing our customer’s time.

  • Available in most major centers.

PEACE OF MIND FOR YEARS TO COME

  • Eliminating the stress of unknown expenses.
  • LG has one price flat rates including parts and service for out of warranty repairs.

LG PROVIDES CARE FOR YOUR PRODUCTS THROUGHOUT THEIR LIFE

  • The LG service promise continues with the product from the moment it is purchased throughout the life of the product
  • LG has you covered:
    • - LG offers extended warranty.
    • - LG offers out of warranty support.

The LG Support

A variety of support contents including self-help guides, owner’s manuals, software updates, service options and warranty information are just a few clicks away.

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The LG In-home service

Is your LG television or appliance out-of-warranty? Eliminate the stress of unknown expenses and get a flat-rate for labour and parts.

Schedule an appointment
The LG one-price program

Keeping the Life's Good Promise by providing a flat-rate for labour and parts for out of warranty products. Get your flat-rate today!

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