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  1. Computer Products
  2. Digital Storage Devices
  3. CH12LS28


Warranty Info

Labor : 1 Year
Parts : 1 Year

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Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview


For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer.

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
English 11/29/2012 668K
French 11/29/2012 660K

Software Upgrades include Device Drivers and Firmware Updates only for specific Models.

New firmware(Ver. 1.02) for only CH12LS28(BLU-RAY COMBO)
New firmware(Ver. 1.02) for only CH12LS28(BLU-RAY COMBO)
Filename Release Date Size 11/20/2013 1,790K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

View More

[General Information]

* Model : CH12LS28
* Firmware Version : 1.02

* Improvement Point
- Improved playability for specific BD titles

* Update Instructions
1) Not following this instruction can cause fatal error/damage to your drive. LG is not responsible for this case.
2) The drive must be a genuine LG brand drive which model name is CH12LS28.
3) If you have an OEM unit, branded with another manufacturers name, please contact the system manufacturer for supporting.
4) This firmware update can works with Windows based OS(Windows 8, 7, Vista and XP)

[Critical Information]

1. Connect the drive to the Computer.

2. Download the file "CH12LS28_L102.ZIP" and then unzip.(This folder contains a "CH12LS28_1.02.EXE" program)

3. Close all other programs including screen saver, antivirus and/or power-down programs.(Other programs can cause some interruption while downloading firmware)

4. Be sure that there is no disk in the tray before starting this update.

5. Go into the folder and execute "CH12LS28_1.02.EXE" program.(Firmware update will be automatically started)

6. If this UPDATE completed, Reboot your PC.

Do not open any programs or start any system functions during the update.
Do not cancel the operation once it started.

New firmware (ver. 1.00-G3) for only CH12LS28(SUPER MULTI BLUE BLU-RAY)-Windows 8 Support-
New firmware (ver. 1.00-G3) for only CH12LS28(SUPER MULTI BLUE BLU-RAY)-Windows 8 Support-
Filename Release Date Size
CH12LS28_1.00-G3(ew).zip 11/16/2012 1,789K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

View More

[General Information]

◆ Model: CH12LS28
◆ Ver: 1.00-G3
◆ Improvement Point

- Windows 8 Support


CH12LS28 Version 1.00-G3 Firmware Update
To update the firmware of the CH12LS28 please refer to the following instructions:

Note: Not following the subsequent update instructions explicitly will result in 
permanent damage to your drive, for which LG will not be responsible.

This firmware update is for drives with original firmware versions below 1.01-G3
The drives must be original LG branded drives with the SMB model number CH12LS28
(no OEM units). 

If you have an OEM unit, branded with another manufacturers name, 
please contact that manufacturer for support and firmware updates.

This firmware update is for use only on PC's with Windows 8, 7, Vista and Windows XP 

[Critical Instructions: (to be followed carefully

1. Connect the drive at Computer.

2. Download the file CH12LS28_1.00-G3(EW).ZIP to a folder of your choice. 
This download includes this "Read me(ew)" text file, as well as the CH12LS28_1.00-G3.EXE
program, which will auto-update your drive's firmware.

3. Close all other programs including: screen saver, antivirus and/or power-down programs. 
(If these programs are not closed, they will try to engage the PC, during the updateprocess,
thus interrupting the update and damaging the drive).

4. Check the drive to ensure that there is no disk in the tray before you start the update 

5. Go into the folder with the update file and double click the CH12LS28_1.00-G3.EXE program 
and Firmware upgrade will be automatically started.
When the UPGRADE is complete the screen should indicate "Re Boot" message
and advise you to reboot the system. You will need to reboot your PC

The update will be complete, after you reboot your system.

Do not open any programs or start any system functions during the update, 
as they will interfere with data transfer and damage the drive. 
Do not cancel the operation once it has been started or the drive will 
become permanently damaged, as a result. 


Warranty Info


Period of Coverage
Labor : 1 Year
Parts : 1 Year

View detailed Warranty Policy information in the Owner's Manual

To schedule In-Home service submit an online service request or you can call us at 1-888-542-2623. Please have the model and serial number of your product ready. We may need these to give you the most accurate information.


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