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Self-troubleshooting

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  • Others
  • Troubleshooting
  • TVs

 

Self-troubleshooting

 

 

If you experience any following situation with your product, please check again to ensure product

works normally.

 

 

1. Cannot turn on TV

 

     - Check that the power cord is plugged to both TV and wall electrical outlet.

     - Check that the correct power cord is being used.

 

2. The remote control does not work

 

     - Set your remote control by pressing the wheel or the ENTER button.

     - Make sure there are no barriers between the remote control and TV.

     - Check that there are batteries and that they are installed properly.

     - If batteries are dead or running low, replace them with new ones.

 

3. The power turns off automatically

 

     - Follow [Smart Home Menu  Settings è Time è Off Time] to check settings.

     - Verify that a program is displayed or an external device is operating.

       The product is equipped with automatic off feature.

       (Automatic off feature – When there is no signal or no buttons are pressed, TV will be turned

       itself off automatically after 15 minutes.)

 

4. Safety Self-Assessment for TVs Not Used for a Long Period of Time

 

     • Nothing displayed on screen when the TV is turned on.
     • Smoke or a burnt smell occurs.
     • There is water or debris inside.
     • The image is cut off .
     • Strange sounds frequently coming from inside the cabinet.
     • Screen or sound is still displayed when TV is turned off.
     • There are other troubles or errors.
 
     If you are experiencing any above symptom, stop using product.    
     
      - For your safety, turn off and unplug.
      - Call where you purchased the product or  obtain nearest service center coordinates.
      - Do not try to fix it on your own.
 
 

 

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