CONTROL PANEL ISSUES
Some refrigerators have a lower light ambiance on the display than other units during the day or when the lights on the unit seem dim. These displays seem easier to see at the store because of the lighting used in most retail stores.
Words above the buttons do not light up. Some of the displays will light up the button when it is pressed, but not all.
If the control panel is locked, the buttons will not respond when pressed nor will the dispenser operate if in lock mode. Unlock the display by pressing and holding the lock button for 3 seconds.
Find help information for your LG product