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MC: Ensuring maximum power conservation - WiFi sleep policy

  • Power
  • Battery life
  • Troubleshooting
  • Cell Phones

CUSTOMER MAY HAVE INADVERTENTLY ALTERED THEIR WIFI SLEEP POLICY CAUSING MUCH BATTERY DRAINAGE.

WHEN WIFI SLEEP POLICY SET TO NEVER, IT MEANS THE PHONE IS CONSTANTLY LOOKING FOR A WIFI HOTSPOT

AND AS SUCH WILL CAUSE THE BATTERY TO LOSE MUCH OF ITS POWER.

 

u

Have customer verify status mode of “Wi-Fi sleep policy”

v

Menu Key > Settings > Wireless & networks > Wi-Fi settings > Menu key > Advanced

w

In the Advanced option menu the first item at the top is “Wi-Fi sleep Policy”

x

Tap “Wi-Fi sleep policy” > select “When screen turns off”

 

 

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