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McAfee authentication process via SMS

  • Applications
  • Downloaded Apps
  • Operation
  • Cell Phones, LG Friends, Tablets

MCAFEE AUTHENTICATION PROCESS

VIA SMS WHEN CUSTOMER’S INTERNET

UNAVAILABLE

 

When internet access unavailable, McAfee sends SMS to customers

incurring transaction fees

 

 

symptom Symptom

 

        ■ When creating an account with McAfee, McAfee Mobile Security collects phone numbers during

           the authentication process through international SMS if Internet access happens to be unavailable

           at the time of registering.


 

cause Cause

 

          1. SMS is used for an accurate phone authentication process. 
          2. Server for the SMS authentication is located in the USA and China (under development).
          3. Such authentication process is essential because McAfee app is an application for security.


 

how to fix How to fix

 

        Authentication process is fundamentally a feature of McAfee.
             
As it is difficult to change anything once SMS is sent to customers, therefore make sure the phone

              is connected to a Wi-Fi network when creating a McAfee account in order to avoid receiving SMS

              that will result in a cost to customer.

 

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