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Power cycling

  • Power
  • Power Cycling
  • Troubleshooting
  • Cell Phones, LG Friends, Tablets

PHONE POWER CYCLING

 

 

Phone keeps turning itself off

 

 

 

cause Cause

 

             Power failure may be due to phone hardware and/or software.

 

 

 

how to fix How to fix

 

             1. Software related:  

                 ① In most instances, intermittent power off occurs because of the phone software. 
                 Android OS resets the power automatically to protect the system when the processors do not respond for a certain period of time.

.                 ② Your phone may get locked or powered off when an error occurs with a widget or multiple apps are installed at once (20-30).

                      If power gets turned off after running an app, please uninstall.

                      Go to Menu > Settings > General > Apps > Select the App > Uninstall

                 ③ Check if your phone software is up to date. If not, please upgrade to the latest version.

                      Menu > Settings > General tab > About Phone > Update Center > Software Update.

                 ④ When battery temperature is 60°C or higher, it can cause phone to power off.

                      Please close all running apps and programs (auto sync) and wait until the phone cools down.

 

             2. Hardware related:
                 ① Power may turn off due to poor contact between the battery and the phone terminal,

                      caused by foreign materials on phone terminal or battery movement. 
                 ② 
Please clean the batteries and where it goes in with a dry cloth. 
                      Make sure the batteries are placed properly, and turn on power to check.

                      battery

                 ③ Dropping the phone on a hard surface or in water can also provoke it into turning itself off. 
                      In such instance, please contact LG customer service call interaction center at 1-888-542-2623

                      for technical assistance. 

                     ※ If the symptoms persist, we recommend you to contact LG customer service call

                          interaction center.

 

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