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Product Support

Receive help on your LG product

Learn about LG product's latest software information and tips.

  • Mobile
  • Cell Phones
  • GR500

GR501 GR500

Warranty Information More

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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Software & Firmware

  • Software Update
  • PC Sync
    PC Sync

    To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

    • 1Download ‘PC Sync’ application
    • 2When installed, the S/W automatically launches
    • 3Plug your phone and don't have to synchronize
    • PC requirements for LG Mobile Support Tool
    • 1GHz or higher Pentium-compatible processor
    • At least 512MB of RAM (memory)
    • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
    • Administration rights on the PC for software installation
    • High-speed Internet connection

Help Library

    • Troubleshooting
    • Cell Phones, LG Friends, Tablets
    Error code 0x1111004
    • Operation
    • Cell Phones, LG Friends, Tablets
    Adding exercise types to LG Health app
    • Operation
    • Cell Phones, LG Friends, Tablets
    Viewing Internet in PC mode
    • Operation
    • Cell Phones, LG Friends, Tablets
    How do I insert LG CAM Plus into my phone and vice versa?
    • Operation
    • Cell Phones, LG Friends, Tablets
    Using both rear-facing camera lens

Compliance Information