Receive help on your LG product
Receive help on your LG product
Learn about LG product's latest software information and tips.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Learn more about warranty informationWAY 1.FOTA
It allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn moreWAY 2.USB Driver
INCESSANT WARNING NOTIFICATION Customers may experience this recurring “NFC repeatedly reads” warning notification in the middle of the screen preventing them from using any of the other phone’s functions. Issue NFC tagging allows sharing media, data, contact and payment information b...
PHONE LOCKED UP – UNLOCK CODE FORGOTTEN How can I reset my phone (unlocking the screen) when I have forgotten my password and my Gmail account? Cause ■ Customer has forgotten password for his/her phone after setting up Screen-Lock (Settings > Display > Lock screen > Select screen lock...
QUICK MEMO LISTS PRESENTED IN TILES OR LINE ITEMS There are various options about presenting Quick Memo lists on screen between tile-format or detail line-item. The trick is finding out how to switch between formats. Issue If like me, you keep memo lists on your phone. For ease of acc...
LOCATING DOWNLOADED DOCUMENT FILES ON SMARTPHONE Quick guide to assist customers locating downloaded files such as PDF documents on their smartphone and, move them to a different folder, if so desired. Issue Further to have downloaded documents such as PDF files from the Internet or f...
MIRROR-EFFECT / FLIPPED PHOTO Front-facing cameras are generally designed to produce mirror-effect selfies. For those who wish the flexibility between mirror-effect selfies and corrected version of the photo, the G5 smartphone front camera let you choose between both options. How to u...
[VIDEO] How can I export contacts from my phone to the PC? Quick simple to follow instructions addressing issue of exporting phone contacts stored on one's Android phone over to one's personal computer. TEMPORARILY OUT OF ORDER!
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
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