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Product Support
Receive help on your LG product
Learn about LG product's latest software information and tips.
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owner’s Manual is a basic instruction that contains the product installation and usage.
Owner's Manual
- 10/19/2009
- 10/19/2009
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Additional Link
- 03/21/2016
- 03/21/2016
Software & Firmware
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Software Update
Learn more about warranty information
WAY 1.FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
WAY 2.USB Driver- 1Download the USB DRIVER (Please do not install yet)
- 2Download, install then open the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
Help Library
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[Video] How can I upgrade my phone from the PC?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I upgrade my phone from the PC? Quick & easy instructions addressing upgrading phone's software / firmware via a personal computer (PC). TEMPORARILY OUT OF ORDER!
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[Video] How can I export contacts from my phone to the PC?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I export contacts from my phone to the PC? Quick simple to follow instructions addressing issue of exporting phone contacts stored on one's Android phone over to one's personal computer. TEMPORARILY OUT OF ORDER!
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[Video] How can I use Q Pair?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
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[Video] How can I use Hotspot?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
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[Video] How can I use my phone when touch screen is cracked?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
Video Tutorials
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[VIDEO] Screenshot & How to use
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[VIDEO] - Download mobile phone data from LG backup with NFC
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[VIDEO] - Sending data to SD card
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[Video] How can I export contacts from my phone to the PC?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I export contacts from my phone to the PC? Quick simple to follow instructions addressing issue of exporting phone contacts stored on one's Android phone over to one's personal computer. TEMPORARILY OUT OF ORDER!
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[Video] - How to detach removable battery?
- Operation
- Cell Phones, LG Friends, Tablets