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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Disable the skype due to spec out.
2. Applicable model list
3. Release History
1. Fix the issue RedBox Contents doesn't play Implement decoding method for Extended MPO File
1. Security enhanced in Smart TV
1. Security enhanced in Smart TV. (2nd Bug Patch SU)
1. There are some error such as infinite loading, lock-up when access to some web-site.
These are caused by security fragility(POODLE attack) protection and are improved by Using TLS1.
2 instead of SSLv3 in Web Browser and Gstreamer
1. Disable the skype due to spec out.
1. SmartShare PC SW(DLNA)
[PC requirement for installing LG SmartShareTM]
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
2. SmartShare PC SW(MediaLink)
To use MediaLink, the PC needs to have PLEX.
With Media Link, you can enjoy contents(Movies/Music) stored on PC on LG Smart TV with convenient UI.
[System requirements for installing PLEX]
- Minimum requirements
PC with at least 1.6 GHz Intel Core Duo Processor and Windows XP SP3, minimum 512 MB
- Recommendations for HD Content transcoding (720p and 1080p)
PC with at least 2.4 GHz Intel Core Duo Processor and Windows XP SP3, minimum 2 GB of
Supports Windows XP, Vista and Windows 7
- Network requirements
ADSL/Cable/Wi-Fi Internet connection for media metadata output and update
Wired network: Ethernet network with 100 Base-T or 1000 Base-T
Wireless network: Recommends uncongested 802.11n & supports media play on wireless
Step 1: Choose All devices that will connect to your TV Edit Please select at least one device. Cable / Satellite Box Smartphone / Tablet Gaming Console USB Drive Soundbar / Home Theater Computer DVD / Blu-ray Player Mouse / Keyboard Headphones AN-WF500 Dongle Streaming Devices Next S...
Smart Share Downloads Learn about Smart Share, and how it works! Click Here to Find/Download the Smart Share App That is Best for You (download determined by the operating system of the device that you are currently viewing this page on) Choose Your Own Smart Share Download LG's Offic...
ROGERS ANYPLACE TV – SERVICE TERMINATED Please be aware that Rogers has decided to withdraw their Rogers Anyplace TV App from Smart TV platforms. Termination of this service will occur at the end of June 2017. We are terribly sorry for any inconvenience this may cause and respect our ...
NETFLIX – WON’T STAY SIGNED IN Issue Suddenly, every time Netflix Content Service is accessed on LG Smart TV, at the exception of webOS models, account credentials (signing in) are required. User ID and Password are somehow no longer memorized. Troubleshooting Either deactivate then r...
YOUTUBE UNAVAILABILITY: MESSAGE ON-SCREEN Issue It has been noticed that some NetCast Smart TVs have just been recently experiencing YouTube service disruption as identified by this on-screen message “YouTube is unavailable” as illustrated below: After having selected YouTube applicat...
This video tutorial goes through all the steps to properly install the LG Signature OLED model OLED65W7.