Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Fix that the Netflix login-in isn’t saved due to disk cache full
2. Applicable model list
3. Release History
1.Netflix 4.0.65 upgrade
MAC Address -> Unique ID(Voice Security Number + Mac Address)
1. Netflix ESN Key Re-Download
2. DailyMotion Website player bug fix
1. The LG cloud service is closed.
1. Disable the skype due to spec out.
1. Fix that the Netflix login-in isn’t saved due to disk cache full
[PC requirement for installing LG SmartShareTM]
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
EXPERIENCING NETWORK CONNECTIVITY ISSUES [LG webOS TV] Network Connection Issue Should the Internet prove inaccessible from your LG webOS TV go to Settings > Network > Advanced settings to confirm network connectivity status to the television. If you experience any of below listed pro...
Video- Picture Size or Aspect Ratio PICTURE SIZE There are several different ways to adjust the picture size depending on what types of devices are connected to the television. This is generally corrected by selecting the appropriate aspect ratio of the TV. Access the menu of the tele...
NETFLIX SERVICE INACCESSIBLE Netflix loading incessantly – App won’t start Issue LG webOS 1.0 Smart TV (from the 2014 product line-up) may experience difficulties getting the Netflix App to properly launch and start on screen. We are informed there is an issue with the Netflix server ...
This is a quick reference guide on locating both model and serial number of your LG Home Entertainment device. Televisions’ model number usually starts with numbers representing diagonal screen size then followed by a set of letters then another set of numbers representing feature lev...
YOUTUBE NO LONGER SUPPORTING FLASH-BASED CONTENT STREAMING Issue Inevitably, it was bound to happen. HTML5 has taken down Flash out of the limelight. YouTube will no longer be supporting Flash-based content streaming. This means that a goodnumber of older Smart televisions and Smart d...
Get your questions answered about product setup, use and care, repair and maintenance issues. We can help.
9am-9pm Monday to Friday (EST)
9am-6pm Saturday and Sunday (EST)
Chat with an LG Support Representative.
Call an LG Support Representative.
Customer Service 1-888-542-2623 (7am-12am)
B2B Support Line 1-855-286-2456 (24/7)
Business Solution 1-888-824-6211