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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 11/05/2016
Help Library
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Display turns "off" after 4 hours of use
- Troubleshooting
- Commercial Monitors, Commercial TV, Commercial TVs, Digital Signage, OLED Signage, TVs
DISPLAY TURNS OFF AUTOMATICALLY AFTER 4 HOURS USAGE .
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Television: No Sound / No Audio - troubleshooting
- Troubleshooting
- Commercial TV, Commercial TVs, TV Accessories, TVs
u Checking the obvious: Volume, Mute, SAP, TV Speaker and source signal v Is sound coming “on” when increasing volume with remote? Does icon show up on screen? w If customer answers “no” to both have them try the volume button on the front panel of TV. x If still no audio, has the MUT...
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TV Remote Controller will not operate TV
- Troubleshooting
- Commercial TV, Commercial TVs, TV Accessories, TVs
u Are there batteries in the remote controller? Are they installed correctly? v When pointing at the TV and pressing any key does the remote red light IR indicator turn “on”. w If not, batteries might be done, installed incorrectly or defective. Replace batteries. x If yes but regardl...
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Missing Color / Poor Color Quality
- Troubleshooting
- Commercial TV, Commercial TVs, TV Accessories, TVs
u Ask customer to be precise about poor color quality concerns. What exactly? v Is customer experiencing same issues despite Video Picture Setting Preset? w MENU > PICTURE > Picture Mode have customer toggle between picture modes. x If Color or Tint settings have been altered accident...
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Audio Settings
- Troubleshooting
- Commercial TV, Commercial TVs, Digital Signage, TV Accessories, TVs