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GH24NS72
  • Computer Products
  • All-in-One Chromebase
  • GH24NS72

GH24NS72

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    New firmware (WM01-01) for only GH24NS72 - Windows 8 Support Reference

    .

    =========================
    LG Electronics GH24NS72
    Firmware Version WN01-01
    =========================

    ------------------
    Version History 
    ------------------
    WM01-01
     - Windows 8 Support

    --------------------
    Supported Drives
    --------------------
    This firmware upgrade is for LG Branded drives. This upgrade is NOT 
    designed for drives manufactured for HP, IBM, Compaq, Dell or any
    other OEM (Original Equipment Manufacturer) customers, please contact
    the OEM for all firmware updates and support for your OEM drive.

    ------------------------
    Upgrade Instructions
    ------------------------
    This firmware software only works in windows mode with Windows
    XP/Vista/7/8. If you encounter problems in flashing the firmware or have
    any questions, please contact our LG customer support line toll-free at
    1-800-243-0000.

    1. If you haven't already, download the firmware file and extract the zip
    file.

    2. Connect the drive to the secondary IDE channel as a master drive with
    no other devices connected to that channel (Ignore if it's an SATA drive).
    Start Windows and verify it can recognize the drive.

    3. Close all other programs including: screen saver, and /or antivirus. 
    Do not open any programs or start any system functions during the 
    update as they can interfere with data transfer and damage the drive. 

    4. Open the firmware program. 

    5. Click the update button and do not touch or interfere with the drive
    while the firmware is being upgraded. IMPORTANT - DO NOT INTERFERE WITH 
    THE DRIVE DURING THIS PROCESS. If an error occurs during the upgrade 
    process, or the upgrade process is cancelled during this process, damage 
    to the drive can occur.

    6. When the upgrade is complete the screen should say FIRMWARE UPDATE
    SUCCESSFUL. Re-boot your PC.

    7. Enjoy!


    If you experience any problems or have any questions, please contact LG
    customer support at 1-800-243-0000.



    To use the above .zip file:
    1. Click the download link and choose SAVE when prompted (trying to run a .zip file will go on endlessly without ever completing the task).
    2. Locate the downloaded file. It is usually located in the Downloads folder of your computer.
    3. Right-click and choose Extract, Extract All, or Extract Here (whichever option you see).
    4. Choose a location for the file being extracted (using default location should be fine).
    5. In the case of an executable file (.exe), once unzipped, click and run.
    6. In the case of an HTML file, once unzipped, you should see one FILE and one FOLDER. Right-click the FILE, choose OPEN WITH, then choose a web browser (Internet Explorer, Google Chrome, Firefox, etc.)