Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
1.Upgrade to newest program
2. Version : HB.8.31.370.C
3. How to upgrade firmware
(1) Backend program should have two.
(2) Each file name should be named as LG_HB_5200B30.ROM-00, LG_HB_5200B30.ROM-01
(3) Copy the file to the root folder of USB storage.
(4) Change the HOME menu and Put the USB into the SET and push the enter key,
Then the upgrade process will be started with the upgrade information.
(5) If the upgrade process is complete, the set will be rebooted with "Complete" message.
1. Update to newest firmware
2. Firmware Version : H80239
3.The way to update Loader Firmware with USB
1) Decompress ‘H08HIN_FW_239_110314.zip’ File and copy H08HIN.BIN to USB
2) Connect USB with the set and then you can see the update process.
3) Press play button. ( Do not unplug USB until update is finished.)
4) If update is finished, the power will turn off automatically.
PAIRING BLUETOOTH & GAINING CONTROL OF ANOTHER’S SOUND BAR Taking over sound bar functionality via Bluetooth pairing Overview While enjoying surround sound, whether viewing a movie or from a portable audio device hard wired to your sound bar, there is a possibility that anyone around ...
MUSIC FLOW APP SPEAKER GROUPING IMPOSSIBLE FROM APPLE DEVICE The LG Music Flow App allows to group speakers to configure a wider stereophonic listening field or a more accurate surround sound effect only should that function be unresponsive or impossible to properly set using an Apple...
ON SCREEN PICTURE ISSUES In the case of daisy-chaining video source peripheral such as UHD Blu-ray player or set-top-box receiver to LG soundbar and soundbar to Smart UHD TV all via HDMI thus experiencing poor picture quality whether lines on screen, black screen, no signal, video noi...
To avoid others from playing around with unsupervised Audio main unit, there is a Power/Disc Lock option similar to Child Lock on many electronic devices and appliances. Following are the steps to either enable or disable this lock feature on good number of audio systems.
“S-PROTEC” ERROR MESSAGE Should there be an issue getting sound from the sound bar, have a look at what the fluorescent light display in the middle of the sound bar is showing. If what appears spells “S-PROTEC” it means the unit has shut down in order to prevent damages to the amplifi...
Get your questions answered about product setup, use and care, repair and maintenance issues. We can help.
9am-9pm Monday to Friday (EST)
9am-6pm Saturday and Sunday (EST)
Chat with an LG Support Representative.
Call an LG Support Representative.
Customer Service 1-888-542-2623 (7am-12am)
B2B Support Line 1-855-286-2456 (24/7)
Business Solution 1-888-824-6211