Skip to Contents

Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • TV/Audio/Video
  • TVs
  • OLED65G6P


Warranty Information Labor 1 Year / Parts 1 Year More

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.
  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.
  • User Guide

    This manual is a document that describe the usage for the product.
  • Specification

    Specification is a detailed description of the criteria for the constituents, construction, appearance, performance, etc.

Software & Firmware

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    SW File(Version 04.30.80) for OLED65G6P-U, OLED77G6P-U Reference

    Detailed applicable model list : Please check with reference Tab exactly

    * SW information 

    1. improvement 
     1) To improve color error issue at the bottom of the screen during HDMI 4K 3D On/Off.

    2. Applicable model list 

    3. Release History 
    1. Audio Guidance expansion and dealing with GARI 
    2. NA(North America)_webOS 1.0_2.0_3.0 ACR solution change 
    3. IP Channel Service(Tentatively named “DMOST”) phase2 additional requirements 
    4. Coping with NRDC/EPA requirements on the energy consumption issue 
    5. Year ‘16 DIRECTV 
    6. etc 

    1. Improve EULA update issue 

    1. Increase the sharpness of OSD to prevent OSD Blur. 

    1. To apply HDR Game Mode.

    1. To improve color error issue at the bottom of the screen during HDMI 4K 3D On/Off.

    To use the above .zip file:
    1. Click the download link and choose SAVE when prompted (trying to run a .zip file will go on endlessly without ever completing the task).
    2. Locate the downloaded file. It is usually located in the Downloads folder of your computer.
    3. Right-click and choose Extract, Extract All, or Extract Here (whichever option you see).
    4. Choose a location for the file being extracted (using default location should be fine).
    5. In the case of an executable file (.exe), once unzipped, click and run.
    6. In the case of an HTML file, once unzipped, you should see one FILE and one FOLDER. Right-click the FILE, choose OPEN WITH, then choose a web browser (Internet Explorer, Google Chrome, Firefox, etc.)

Help Library

    • Troubleshooting
    • TVs
    Picture too dark in HDR Game Mode (webOS 3.0 TV)
    • Troubleshooting
    • TVs
    Online TV user manual - downloadable version
    • Troubleshooting
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    Protection film removal – residual adhesive substance cleaning
    • Troubleshooting
    • TVs
    Protection film removal – residual adhesive substance cleaning
    • Troubleshooting
    • TVs
    Lip Sync Issues (asynchronous sound)

Video Tutorials