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My TV is showing an 'Invalid picture format' when connecting my DVD / Blu-ray player, what does this mean?

  • Others
  • Others
  • Troubleshooting
  • Blu-ray/DVD Players
  • Last Updated 16/01/2013
BD- Picture Size/Aspect Ratio


An Invalid Format error can appear when the output device’s resolution is set to something other than what the TV can support.

Supported Aspect Ratios

4:3 Letter Box- Select when a standard 4:3 TV is connected. Displays theatrical images with masking bars above and below the picture.

4:3 Pan Scan- Select when a standard 4:3 TV is connected. Displays pictures cropped to fill your TV screen. Both sides of the picture are cut off.

16:9 Original- Select when a 16:9 wide TV is connected. The 4:3 picture is displayed with an original 4:3 aspect ratio, with black bars appearing at the left and right sides.

16:9 Full- Select when a 16:9 wide TV is connected. The 4:3 picture is adjusted horizontally (in a linear proportion) to fill the entire screen.

Check the Supported Resolutions

As this will vary from model to model you will need to reference the owner’s manual and/or spec sheet of your TV or contact the manufacturer for a full list of supported resolutions.

External Device Resolution Settings

Attempt to navigate through the menu of the external device to check the output resolution setting. If the output resolution is not set to a compatible setting of the TV, this will be the cause of the error and must be changed to a resolution supported by the television.

Select the HOME button on the LG Blu-ray remote.

Navigate to SETUP.


Scroll down the list to RESOLUTION and select the one that is best for your television.

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