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Power Issues) No Power
- Troubleshooting
- Microwaves
Power Issues) No Power Symptom Power Issues Cause No Power How to fix Is the power cord plugged inall the way? Make certain that the power cord is plugged all the way in the outlet. It could have come loose or not be plugged in at all. If this is the case, plug the cord in to the outl...
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Cooking Issues) Improper Defrosting
- Troubleshooting
- Microwaves
Cooking Issues) Improper Defrosting Symptom Cooking Issues Cause Improper Defrosting How to fix Is cookware approved for microwave use? Not all dishes are microwave safe. Check the specifications for the cookware. If it is not approved for microwave cooking, do not use to cook food in...
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Power Issues) Powers On, Won’t Run
- Troubleshooting
- Microwaves
Power Issues) Powers On, Won’t Run Symptom Power Issues Cause Powers On, Won’t Run How to fix Is the door closed? The door must be shut for the unit to operate. If it is open, it will not run. Close the door and try to start the microwave. It is possible that the door latch is stuck. ...
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Cooking Issues) Overcooking / Undercooking
- Troubleshooting
- Microwaves
Cooking Issues) Overcooking / Undercooking Symptom Cooking Issues Cause Overcooking How to fix Was the time/cooking power level set correctly? If the time and power levels were not set properly, the unit will not cook food properly. Each unit has different instructions for operating t...
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Cooking Issues) Uneven Cooking
- Troubleshooting
- Microwaves
Cooking Issues) Uneven Cooking Symptom Cooking Issues Cause Uneven Cooking How to fix Was the food/dish completely defrosted before cooking? If not completely defrosted, foods will cook unevenly in the unit. For the best result of the “Defrost” - remove the fish, selfish, meat and pou...
Video Tutorials
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Is there spark during the cooking?
- Troubleshooting
- Microwaves
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Isn't the button working even though the power is ON in the display window?
- Troubleshooting
- Microwaves
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Is it rotating but not heated? (Microwave Oven, Lightwave Oven)
- Troubleshooting
- Microwaves
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Do you want to know how to clean the product? (Microwave Oven, Lightwave Oven)
- Troubleshooting
- Microwaves
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Do you feel that the sound is too big during the product operation?
- Troubleshooting
- Microwaves
