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Cooking Issues) Overcooking / Undercooking Symptom Cooking Issues Cause Overcooking How to fix Was the time/cooking power level set correctly? If the time and power levels were not set properly, the unit will not cook food properly. Each unit has different instructions for operating t...
Cooking Issues) Improper Defrosting Symptom Cooking Issues Cause Improper Defrosting How to fix Is cookware approved for microwave use? Not all dishes are microwave safe. Check the specifications for the cookware. If it is not approved for microwave cooking, do not use to cook food in...
Cooking Issues) Uneven Cooking Symptom Cooking Issues Cause Uneven Cooking How to fix Was the food/dish completely defrosted before cooking? If not completely defrosted, foods will cook unevenly in the unit. For the best result of the “Defrost” - remove the fish, selfish, meat and pou...
Door Colors are defferent Symptom Cooking Issues Cause Not Heating How to fix Is the door closed completely? The door must be shut for the unit to operate. If it is open, it will not run. Close the door and try to start the microwave. It is possible that the door latch is stuck. Check...
Power Issues) Powers On, Won’t Run Symptom Power Issues Cause Powers On, Won’t Run How to fix Is the door closed? The door must be shut for the unit to operate. If it is open, it will not run. Close the door and try to start the microwave. It is possible that the door latch is stuck. ...
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