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Installation
- Troubleshooting
- Cooking-Appliances
Installation Symptom Installation Cause Units How to fix Installation condition Countertop MWO should be installed open area And minimum distance between product and wall is 10cm
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Arcing or Sparking
- Troubleshooting
- Cooking-Appliances
Arcing or Sparking Symptom Arcing or Sparking How to fix Is the unit empty? The microwave should NEVER be operated empty. This is because there must be something inside the unit to absorb the microwaves or the cavity will be burned/scorched. Place a cup of water in the microwave and “...
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Cleaning
- Troubleshooting
- Cooking-Appliances
Cleaning Symptom Cleaning How to fix 1. Exterior How should the exterior of the unit be cleaned? Only clean the outside of the unit with a soft, wet cloth and mild detergent, if necessary. Do NOT use chemical cleaners or abrasive pads.. This should be done at least once a week, or mor...
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Glass Tray Issues) Not Moving
- Troubleshooting
- Cooking-Appliances
Glass Tray Issues) Not Moving Symptom Glass Tray Issues Cause Will Not Move How to fix Is there a heavy item on the tray? Heavy items on the tray can prevent the tray from properly rotating. If the item on the tray is heavy, try to place something smaller in the unit to see if it will...
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Glass Tray Issues) Rotating Ring Issue
- Troubleshooting
- Cooking-Appliances
Glass Tray Issues) Rotating Ring Issue Symptom Glass Tray Issues Cause Rotating Ring Issue How to fix Does the rotating ring not turn? Make certain that the item is not too heavy, that there is no food debris in the track, and that the rotating ring is not broken or warped.
Video Tutorials
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Is there spark during the cooking?
- Troubleshooting
- Cooking-Appliances
