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FAQ

Thank you for choosing LG Electronics for your business.

Q.Which coin drop brand can be compatible and it is included in the box?
A.

Coin drop is not included; you can buy and use Greenwald, ESD and Munzuprufer for our product.

Q.Is it possible to connect with Central Payment System for LG commercial machine?
A.

Yes, you can connect Central Payment System with LG Commercial machine by connecting hamess in Control Panel.

Q.Is stack type machine stacked in the factory?
A.

For the stack type, you need to stack the machine by yourself.
But, it’s really easy to stack. Also, you can use stack type machine as single type by changing some parts.

* Titan-C Dryer is stacked in the factory.

Q.How can I change single type machine to stack type machine?
A.

Regardless of product composition such as washer with dryer or dryer with dryer, you can stack easily
from 2 single machines to 1 stack machine by change of some parts.

Required Parts
Type Required Parts
COIN 1. Stacking kit
2. Top plate of lower machine
3. Control panel of upper machine
4. Control panel of lower machine
5. Extension cable to connect PCB with upper machine
CARD/OPL 1. Stacking kit
2. Top plate of lower machine
3. Control panel of upper machine
4. Extension cable to connect PCB with upper machine
Q.Is it possible to convert from Payment type to Non-Payment type
or Non-Payment type to Payment type?
A.

You can select Payment type and Non-Payment type in Setup mode. (Giant-C Plus Only)

Q.Is it possible to connect detergent system and LG Commercial Machine?
A.

For the Titan, it is ready to connect with detergent system.
For Giant-C Plus, you need to make the hole in the backside of cabinet and dispenser, after that, connect with detergent system.

Q.What is the installation guide?
A.

For the Titan, it is ready to connect with detergent system.
For Giant-C Plus, you need to make the hole in the backside of cabinet and dispenser, after that, connect with detergent system.

Q.What is the installation guide?
A.

For the Titan, it is ready to connect with detergent system.
For Giant-C Plus, you need to make the hole in the backside of cabinet and dispenser, after that, connect with detergent system.

installation guide
CHECKING AND CHOOSING
THE PROPER LOCATION
Install the washing machine on a solid floor that is strong and rigid
enough to support the weight of the washing machine, even when fully
loaded, without flexing or bouncing. If the floor has too much flex,
you may need to reinforce it to make it more rigid. If the floor is not solid,
it may cause severe vibration and noise.
UNPACKING AND REMOVING
SHIPPING BOLTS * Only Washer
When removing the washer from the carton base, be sure to remove
the foam drum support in the middle of the carton base.
If you must lay the washer down to remove the base packaging materials,
always lay it carefully on its side.
DO NOT lay the washer on its front or back.
LEVELING THE WASHING
MACHINE
The washer tub of your new washing machine spins at very high speeds.
To minimize vibration, noise, and unwanted movement, the floor must be
perfectly level and solid.

Please raise your washer on a solid floor.

Q.How to connect coin and card reader?
A.

LG machine has 2 8pin connectors for supplying power to coin and card reader.
It looks same but coin connector has 2 wires which is 16.5 volt live and ground.
However, Card reader connector has 6 wires which is 12.5 volt live, ground and Tx+-, Rx+- for serial communication.

Coin Connector and Card Connector images

Q.How to change product type card to OPL?
A.

Disassemble the front panel and separate card deco sheet from the front panel.
In addition, remove card reader bracket from the front panel. And then attach the OPL & Coin Sheet on the front panel.
After changing modes simply , you can set OPL function. For further details, please check the Owner’s Manual.

For further details please check the Owner's Manual.

Q.What is course by product?
A.
Washer

Washer Safety Rules

  • 1 Hot

    Use for hot washing for heavy fabrics, such as white clothes, table linens, and heavily soiled clothes.

  • 2 Warm

    Use for hot washing for heavy fabrics, such as white clothes, table linens, and heavily soiled clothes.

  • 3 Cold

    Use for cold washing for sturdy fabrics, such as casual work.

  • 4 Delicates

    Use for cold washing for synthetic fabrics, such as washable knit fabric and no-iron finishes.

Dryer

Dry Safety Rules

  • 1 High Temp.

    Use this cycle to get high heat for heavy fabrics, such as jeans corduroys or work clothes (High heat).

  • 2 Med Temp.

    Use for drying sturdy fabrics such as work casual clothes (Medium heat).

  • 3 Low Temp.

    Use for drying synthetic fabrics, washable knit fabrics and no-iron finishes (Low heat).

  • 4 No Heat

    Use for items that require heat-free drying such as plastics or rubber.

Q.How to use product?
A.
Washer (Single)

How to use washer(Single) How to use washer(Single)

  1. step01.LOAD : clothes and close the door
  2. step02.OPEN : detergent dispenser
  3. step03.ADD : detergent
  4. step04.INSERT : coin or card
  5. step05.SELECT : cycle and push the “START” button
  6. step06.UNLOAD : clothes after the cycle is finished
Washer (Stack)

How to use washer(Stack) How to use washer(Stack)

  1. step01.LOAD : clothes and close the door
  2. step02.OPEN : detergent dispenser
  3. step03.ADD : detergent
  4. step04.INSERT : coin or card
  5. step05.SELECT : cycle and push the “START” button
  6. step06.UNLOAD : clothes after the cycle is finished
Dryer

How to use washer(Dryer) How to use washer(Dryer)

  1. step01.CLEAN : the lint filter before every use/li>
  2. step02.LOAD : clothes and close the door
  3. step04.INSERT : coin or card
  4. step05.SELECT : cycle and push the “START” button
  5. step06.UNLOAD : clothes after the cycle is finished
Q.How to maintain product?
A.
Washer

How to maintain washer How to maintain washer

  • Clean the detergent dispenser periodically. Use detergent less than 1/4 cup
  • Clean the tub at least twice a month
  • Clean the drain filter at least once a month
  • Clean the gasket periodially
Dryer

How to maintain dryer How to maintain dryer

  • Clean off lint filter before using the dryer every time
  • Clean off inside of the tub and tub front guide every month
Q.What is frequent error during usage?
A.

It is UE and DE.

  • UE appears normally when the load is too small or clothing is tilted and gathered to one side.
    It can be solved to open the door, move laundry around in the drum and press “START” button.
  • DE appears normally when the door is not closed firmly or the door switch assembly is out of order.
    It can be solved to close the door properly or change the door switch.