Skip to Contents
關閉

求助中心

為您的LG 產品尋找相關資訊

透過搜尋功能了解更多維修服務支援/疑難排解資訊

當設立帳戶時互聯網終斷,McAfee 發出收費短訊

  • 其他
  • 其他
  • 運作
  • LG Friends, 平板電腦, 手機, 手機配件, 穿戴式裝置
  • 最後更新 13/04/2015

When internet access is unavailable, the McAfee sends messages to customers for charge

 

 

symptom Symptom

 

        ■ When creating an account, McAfee Mobile Security collects phone numbers during authentication process through international SMS.


 

cause Cause

 

          1. SMS is used for an accurate phone authentication process. 
          2. Server for the SMS authentication is located in the USA and China (Under development).
          3. Such authentication process is essential because the McAfee app is an application for security.


 

how to fix How to fix

 

        Authentication process is fundamentally feature of McAfee.
              As it is difficult to change anything once SMS is sent to customers, therefore make sure the phone

              is connected to a wi-fi network when creating a McAfee account in order to avoid receiving SMS.

 

意見反映

Q1. 請選擇您對於資訊質素及可用性的滿意程度.
Q1-1. 為何您對我們提供的資料不滿意?

尚餘字元: 500 / 500