Skip to Contents
關閉

求助中心

為您的LG 產品尋找相關資訊

透過搜尋功能了解更多維修服務支援/疑難排解資訊

[手機] 錄影UHD 影片時,因手機過熱而停止錄影

  • 其他
  • 其他
  • 疑難排解
  • LG Friends, 平板電腦, 手機, 手機配件, 穿戴式裝置
  • 最後更新 08/04/2015

Video recording stops while recording UHD video due to phone heating

 

symptom Symptom

         5 minutes recording limit in UHD (it can be less than 5 minutes due to the camera scenario)

 

 

cause Cause

 

            ■ Ultra-high-definition(UHD) recording is large size(3840 x 2160) recording. It can heat up the phone. 
           If the battery temperature reaches
high temperature due to UHD recording, the phone power may go off or AP may be damaged.

 

 

how to fix How to fix

 

            1. UHD Recording limitation:

                When UHD is set, Video recording is limited for 5 minutes, due to high temperature and video quality issue.

      

            2. FHD or HD resolution for long-time recording:

                We encourage users to use FHD or HD resolution for long-time recording because UHD recording is limited for 5 minutes
                and causes the phone to heat up.

 

            • Camera Scenario

              - When UHD is set, Video recording is limited for 5 minutes, due to high temperature and video quality issue.

              - Toast pop-up is provided at 04:55 point of recording. (just before recording stopped.)

              - If the battery temperature reaches specific temperature during UHD recording, finish camera app, and provide a toast pop-up.
                (after G3
models with UHD)

              - The specific temperature may differ depending on the models.

意見反映

Q1. 請選擇您對於資訊質素及可用性的滿意程度.
Q1-1. 為何您對我們提供的資料不滿意?

尚餘字元: 500 / 500