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* Caution : If your "TV model no" is not included on below applicable models list, this software is not updated.
First, please check your TV model no . You can see "Model no" at Main Label attached on TV back cover
1. Applicable Models list
Does it hang when connected hard-wired or wireless? Symptom Your attempt at hard-wired or wireless network connection has failed and internet not connected or displays an error. - Check the availability of router if you want to connect directly to the router through wired LAN. - Check...
Video plays but no caption. Symptom Caption doesn’t appear when watching video through USB. How to fix 1. Check if the video file and its caption file are in the same folder. 2. Check if they have the same file name. eg.) Video file : LGTV.AVI Caption file : LGTV.SMI 3. If the file na...
If you push power button on the product, do you see "Key Locked" on the screen? Symptom If Key Lock is On, you can’t operate TV with buttons on TV. ※ Only power button works. How to fix You can turn on/off Key Lock with remote control as below. Menu→LOCK→Key Lock : On, Off ※ Some mode...
Do you want to use headphone? Symptom Listening to sound with headphones How to fix 1. Check if there are 3.5m stereo (Audio) terminal and monitor audio output terminal on the product. ※ Some models are provided with this feature.. 1.Menu → Sound → Sound Out Speaker → Headphone(earph...