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* SW information
1) respond to 2017 HDR standard (HDR10 / HLG)
2) additional response to 2017 CP Hot Key requirement
3) improving CRP performance(adding Reset feature by In-Stop )
2. Applicable model list
If you push power button on the product, do you see "Key Locked" on the screen? Symptom If Key Lock is On, you can’t operate TV with buttons on TV. ※ Only power button works. How to fix You can turn on/off Key Lock with remote control as below. Menu→LOCK→Key Lock : On, Off ※ Some mode...
Do you see "No signal" on the screen? Cause You selected wrong input mode or reception of signals is poor when receiving through antenna Peripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix 1. Check the input mode. ※ If you are using antenna, select TV ...
Do you have stain or dirt on the screen? Symptom When the screen gets dirty How to fix Wipe gently with a soft cloth or cotton flannel to prevent scratch. [To prevent scratch] ① When cleaning the product, comply with the guidelines. ② Use keys or toys with caution near the TV. ③ When ...
Video plays but no caption. Symptom Caption doesn’t appear when watching video through USB. How to fix 1. Check if the video file and its caption file are in the same folder. 2. Check if they have the same file name. eg.) Video file : LGTV.AVI Caption file : LGTV.SMI 3. If the file na...