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* Caution : If your "TV model no" is not included on below applicable models list, this software is not updated.
First, please check your TV model no . You can see "Model no" at Main Label attached on TV back cover
1. Applicable Models list
Video plays but no caption. Symptom Caption doesn’t appear when watching video through USB. How to fix 1. Check if the video file and its caption file are in the same folder. 2. Check if they have the same file name. eg.) Video file : LGTV.AVI Caption file : LGTV.SMI 3. If the file na...
Does it hang when connected hard-wired or wireless? Symptom Your attempt at hard-wired or wireless network connection has failed and internet not connected or displays an error. - Check the availability of router if you want to connect directly to the router through wired LAN. - Check...
Do you have stain or dirt on the screen? Symptom When the screen gets dirty How to fix Wipe gently with a soft cloth or cotton flannel to prevent scratch. [To prevent scratch] ① When cleaning the product, comply with the guidelines. ② Use keys or toys with caution near the TV. ③ When ...
Incorrect time. Symptom Time on the TV is not correct. If you push OK button (information display), you can check the time set. ① For those receiving digital signal through antenna, if you set “Auto”, the time is set as the one transmitted from the broadcasting station. ② For those wa...