Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Image stops while playing video stored in USB or DISC [CD&DVD&Bluray]

  • Others
  • Others
  • Troubleshooting
  • BLU-RAY / DVD PLAYER
  • Last Updated 30/06/2016

Image stops while playing video stored in USB or DISC [CD&DVD&Bluray]


Symptom

Video suddenly stops when playing through USB or DISC[CD&DVD&Bludray].


Things to check

It may occur if the video codecs are not supported.
    


How to fix

1. Check the codec and extension if it is supported by the device.

For the codecs that are supported, refer to the user’s manual.


User’s manual sample)



2.
Check if there is a foreign object or scratch on the side where there is no writing.


If there is a foreign object scratch on the DISC surface, the video might stop.




Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500