NETFLIX - NETWORK TOO SLOW/NETWORK CONGESTION
The video quality of the content being streamed is directly related to the bandwidth that is being consumed on your home network. If you experience poor quality video or videos have to stop and buffer frequently then the bandwidth of the home network may be insufficient. Your network ready Blu-ray player will scan the available bandwidth and adjust to the quality of the video so that it is presented without interruption.
Perform a Network Speed Test
Use the Vudu application to test your connection speed.
You can attempt to increase the available bandwidth on your network by decreasing the amount of tasks being performed on other network devices.
In cases where multiple devices are connected to the network via a router, the total bandwidth available is split evenly and shared between the different devices.
If you are attempting to stream content to your network Blu-ray player you may need to stop other activities such as online gaming, video/music streaming, and file downloads.
Stopping these activities while you stream content will leave more available bandwidth open for the player to use.
Note: For the best streaming experience, LG recommends a download speed of at least 5 Mbps. If your network speed meets the requirements, check for software updates.
Perform a Home Network Reset
If the problem continues after the network reset, contact your cable service provider for additional network troubleshooting.
Some tips for network speed issues:
1) Unplug the TV for 20 seconds. This will reboot the operating system used by the TV and clear all memory buffers.
2) If your TV uses a USB Adapter, use a USB extension cable to move the adapter to a less obstructive spot.
3) Use Wireless N 5GHz if your router supports it.
4) Consider upgrading older routers or modems. Newer models are specifically designed to support high quality video streaming.
How-to & Tips
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