"Captions can be activated by one of the following methods..."
"If the caption option is greyed out or not selectable from the TV menu, let's check a few things first.
Captions all depends on the type of connection the customer is using. Use the below information as a guide:
"There are only certain instances where the captions can be edited to your liking"
The source must meet the following criteria before the captions can be edited:
The editing options available for digital stations are as follows:
"Closed captions are used to display the audio portion of the program in text format. There are several different caption options. Select the appropriate issue from the navigation buttons to the left, based on the customer's inquiry"
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