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Product Support
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Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1. Improvement
1) Added notification pop up for when app is no longer supported
2) Change in background image of no signal screen
2. Applicable model list
43LH6040-CB
32LH6040-CB
3. Release History
[03.20.07]
1. Apply to Dmost4 (KR, US)
2. Apply to WOWL quick return to standby (Common)
3. Add to Users Guide about minimum operating specifications of Time Shift. (Common)
[03.20.30]
To improve WOL wrong action after 96 hours with DC Off status.
[04.30.02]
1. Change on Volume UI location
2. YouTube requirement for certification (When the network is not connected)
3. MS CDMi application
4. Changes on LG TV Plus (iOS UAC, Mobile video)
[04.30.45]
1. To improve the issue of intermittently changing Tool Option value during TV On / Off
[05.30.01]
1. Added notification pop up for when app is no longer supported
2. Change in background image of no signal screen
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
How can I add certain channels to "bookmark list"? Symptom Register channels you frequently watch as favorite channels to change them easily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV 2012~2013 smart TV [Smart] or [Setting menu] → [Channel] → [Channel edit...
Picture is dark. Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-SMART ① Home button of remote control → Detail Settings → Picture→ Select e Powe...
In digital broadcasting, video stops or is broken. Symptom As a signal feature of digital broadcasting, it may be caused by transmission speed, signal strength, etc. How to fix ① Check signal strength : Menu → Channel → Manual channel tuning(signal strength) – Need to check signal wit...
Cropped subtitles. Black bars on both sides of the screen Symptom Subtitles are cropped if aspect ratio is set to “zoom” or “cinema zoom”. How to fix [Menu] → [Picture] → [Aspect ratio] → [16:9] [Smart] → [Setting] → [Picture] → [Aspect ratio] → [16:9] [Home] → [Setting] → [Advanced s...
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