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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Disable the skype due to spec out.
2. Applicable model list
3. Release History
1. Add the model name on UA extension string referred by YouTube.
YouTube requires the this modification to detect the LG model connection.
There is no change in function operation
1. There are some error such as infinite loading, lock-up when access to some web-site.
These are caused by security fragility(POODLE attack) protection and are
improved by Using TLS1.2 instead of SSLv3 in Web Browser and Gstreamer
1. Apply Terms 2.0
2. Improve Membership Usability
1. Improve the DTV block noise in Viu TV ch
1. Disable the skype due to spec out.
[PC requirement for installing LG SmartShareTM]
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
No video, no audio Symptom No video and audio How to fix 1. If TV is not turned on, check the front power on/off switch. If TV is not turned on with remote control, turn the power on with on/off switch then turn on TV with remote control. (If TV is turned off with power on/off switch,...
In digital broadcasting, video stops or is broken. Symptom As a signal feature of digital broadcasting, it may be caused by transmission speed, signal strength, etc. How to fix ① Check signal strength : Menu → Channel → Manual channel tuning(signal strength) – Need to check signal wit...
Picture is dark. Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-SMART ① Home button of remote control → Detail Settings → Picture→ Select e Powe...
Cropped subtitles. Black bars on both sides of the screen Symptom Subtitles are cropped if aspect ratio is set to “zoom” or “cinema zoom”. How to fix [Menu] → [Picture] → [Aspect ratio] → [16:9] [Smart] → [Setting] → [Picture] → [Aspect ratio] → [16:9] [Home] → [Setting] → [Advanced s...