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Product Support

  1. Mobile
  2. Mobile Phones
  3. E510


Warranty Info

Labor : 12 Months
Parts : 12 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register your Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair

Help Library

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Mobile Phone General FAQsGo

Videos & Tutorials

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
INDIA 04/22/2012 4,102K
Filename Release Date Size
ARROW(SINGAPORE) 12/21/2011 20,535K
BALTICS 10/18/2011 17,529K
CIS 11/07/2011 19,000K
COSMOTE(GREECE) 05/31/2012 5,294K
CZECHO 10/27/2011 5,511K
FRANCE 11/17/2011 11,691K
GERMANY 09/27/2011 16,592K
GREECE 11/07/2011 19,295K
HONG KONG 12/21/2011 29,001K
HUNGARY 11/07/2011 22,088K
INDIA 04/22/2012 4,102K
INDONESIA 02/28/2012 20,556K
ITALY 11/07/2011 11,066K
MALAYSIA 01/09/2012 20,535K
NORTHERN EUROPE 11/07/2011 20,070K
PANNON(HUNGARY) 11/07/2011 22,088K
PORTUGAL 01/09/2012 13,244K
ROMANIA 01/09/2012 19,295K
SPAIN 11/07/2011 12,897K
SWISS(SWITZERLAND) 11/17/2011 10,108K
T-MOBILE(HUNGARY) 11/07/2011 22,088K
TAIWAN 12/21/2011 17,329K
TELEFONICA(SPAIN) 01/11/2012 14,536K
THAILAND 12/21/2011 14,160K
TIM(ITALY) 12/21/2011 9,865K
TURKEY 03/12/2012 16,115K
UNITED ARAB EMIRATES 08/09/2012 24,825K
VIETNAM 12/05/2011 5,801K
YOIGO(SPAIN) 01/18/2012 12,897K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the USB Cable

step 4
step 4
step 4

Click “Start Updating” n the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the “Start Updating “ button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

OSP(On-Screen Phone)

LG On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, with the keyboard/mouse input from
the PC. You can also easily exchange data between the PC and your phone

* Download and run the file OSP



  • 1. You can write, send and receive messages(SMS or other messengers) via PC.
  • 2. You can transfer file contents in Gallery, Music, Video Player, Office Viewer in your phone to the PC by drag & drop.
  • 3. You can easily transfer files from the PC to your phone by dragging & dropping.
  • 4. You can get real-time event notification from the phone.
  • 5. You can see the whole pages of Home Screens in Panorama View. (Only with LG Home)
  • 6. Multi-touch input using keyboard/mouse.


  • Windows XP (SP3) 32bit /64bit, Windows Vista 32bit/64bit, Windows 7 32bit/64bit.
  • Warning : On Windows 2000 (sp4), you can run the program but some of the drivers may not work properly


  • 1. You can use LG On-Screen Phone Service only with the supported phones. [supported phone list]
  • 2. To use LG On-Screen Phone Service, you should connect your phone to PC via USB, Bluetooth™, or Wi-Fi.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV



  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).


  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

Warranty Info


Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : 6 months for Inbox accessories (battery, adaptor, etc)

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 1800-180-9999. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information


Here is LG India

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