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  2. Mobile Phones
  3. LGP970


Warranty Info

Labor : 12 Months
Parts : 12 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register your Product

Once you sign up for a LG account, you can receive personalized services.

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Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair

Help Library

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Mobile Phone General FAQsGo

Videos & Tutorials

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
INDIA 02/09/2012 6,140K
Filename Release Date Size
1N1_INTERNET_AG(GERMANY) 07/25/2011 8,780K
2DEGREES(NEWZEALAND) 05/03/2013 8,767K
ALGERIA 05/31/2012 5,808K
ARROW(SINGAPORE) 02/08/2013 26,242K
AUSTRALIA 02/08/2013 8,780K
BALTICS 02/22/2013 17,097K
BOUYGUES(FRANCE) 07/25/2011 4,142K
CIS 03/06/2013 15,761K
COSMOTE(GREECE) 02/29/2012 5,268K
CZECHO 02/22/2013 14,141K
DIGICEL(NEWZEALAND) 10/18/2011 4,351K
ERA(POLAND) 03/08/2012 3,684K
FRANCE 02/08/2013 8,684K
GERMANY 01/11/2013 12,763K
GREECE 02/22/2013 12,787K
HONG KONG 01/31/2012 13,609K
HUNGARY 02/22/2013 22,834K
HUTCHISON(AUSTRIA) 08/23/2011 9,221K
INDIA 02/09/2012 6,140K
INDONESIA 01/31/2012 11,724K
ITALY 01/11/2013 8,459K
METEOR(IRELAND) 02/27/2012 2,627K
NETHERLANDS 02/22/2013 16,582K
NIGERIA 01/09/2012 13,317K
NIGERIA(EMAF_DIO) 03/20/2012 13,317K
NORTHERN EUROPE 01/11/2013 21,100K
O2(UNITED KINGDOM) 02/27/2012 2,627K
OPTUS(AUSTRALIA) 11/29/2011 5,210K
ORANGE(AUSTRIA) 08/23/2011 9,221K
ORANGE(FRANCE) 03/21/2012 3,487K
ORANGE(POLAND) 03/08/2012 3,684K
ORANGE(SPAIN) 02/29/2012 4,071K
ORANGE-SK(SLOVAKIA) 03/29/2013 9,877K
ORG ROMANIA(ROMANIA) 02/22/2013 10,220K
Orange(SWISS) 03/19/2012 9,916K
P4(POLAND) 03/08/2012 3,684K
PLUS(POLAND) 03/08/2012 3,684K
POLAND 01/11/2013 9,926K
PORTUGAL 01/11/2013 9,900K
RED BULL MOBILE(POLAND) 03/08/2012 3,684K
SFR(FRANCE) 03/21/2012 3,487K
SING TEL(SINGAPORE) 01/31/2012 11,724K
SOUTH AFRICA 03/29/2013 8,687K
SPAIN 01/11/2013 10,074K
STARHUB(SINGAPORE) 12/21/2011 10,699K
SWISS(SWITZERLAND) 02/22/2013 21,267K
T MOBILE(MACEDINIA) 02/14/2012 9,320K
T-MOBILE(AUSTRIA) 07/25/2011 9,221K
T-MOBILE(CROATIA) 02/14/2012 9,320K
T-MOBILE(CZECHO) 07/25/2011 5,592K
T-MOBILE(GERMANY) 01/18/2012 11,385K
T-MOBILE(HUNGARY) 02/14/2012 9,320K
T-MOBILE(POLAND) 03/08/2012 3,684K
T-MOBILE(UNITED KINGDOM) 02/27/2012 2,627K
TAIWAN 03/13/2012 6,494K
TAIWAN MOBILE(TAIWAN) 03/13/2012 6,494K
TELEFONICA(SPAIN) 02/29/2012 4,071K
THAILAND 02/08/2013 12,980K
TIM(ITALY) 07/25/2011 5,592K
TMN(PORTUGAL) 02/27/2012 8,153K
TURKEY 03/22/2013 14,462K
UNITED ARAB EMIRATES 03/22/2013 21,788K
UNITED KINGDOM 01/11/2013 8,664K
VENEZUELA 07/25/2011 3,819K
VIETNAM 02/08/2013 21,891K
VODAFONE(AUSTRALIA) 05/03/2013 8,716K
VODAFONE(ITALY) 01/09/2012 3,614K
VODAFONE(NEW ZEALAND) 10/18/2011 4,351K
VODAFONE(PORTUGAL) 03/06/2013 9,911K
WIND(ITALY) 02/28/2012 3,414K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the USB Cable

step 4
step 4
step 4

Click “Start Updating” n the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the “Start Updating “ button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
Additioanl Update
Filename Release Date Size
Mobile TV APK 08/08/2012 N/A

OSP(On-Screen Phone)

LG On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, with the keyboard/mouse input from
the PC. You can also easily exchange data between the PC and your phone

* Download and run the file OSP



  • 1. You can write, send and receive messages(SMS or other messengers) via PC.
  • 2. You can transfer file contents in Gallery, Music, Video Player, Office Viewer in your phone to the PC by drag & drop.
  • 3. You can easily transfer files from the PC to your phone by dragging & dropping.
  • 4. You can get real-time event notification from the phone.
  • 5. You can see the whole pages of Home Screens in Panorama View. (Only with LG Home)
  • 6. Multi-touch input using keyboard/mouse.


  • Windows XP (SP3) 32bit /64bit, Windows Vista 32bit/64bit, Windows 7 32bit/64bit.
  • Warning : On Windows 2000 (sp4), you can run the program but some of the drivers may not work properly


  • 1. You can use LG On-Screen Phone Service only with the supported phones. [supported phone list]
  • 2. To use LG On-Screen Phone Service, you should connect your phone to PC via USB, Bluetooth™, or Wi-Fi.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV



  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).


  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

LG PC Suite

LG PC Suite is a smart PC application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
※ PC Sync software for the phones that have completed OS upgrade to Ice Cream Sandwich has changed from PC Suite IV to LG PC Suite.

* Download and run the file "LGPCSuite_Setup"



  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronize data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device.


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later


  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info


Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : 6 months for Inbox accessories (battery, adaptor, etc)

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 1800-180-9999. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information


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