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P990

P990

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

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OWNERS MANUAL
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Filename Release Date Size
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INDIA 12/21/2011 3,352K
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Filename Release Date Size
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ARROW(SINGAPORE) 01/30/2013 27,190K
AUSTRALIA 02/05/2013 10,217K
BALTICS 02/06/2013 19,561K
BH TELEKOM(BOSNIA) 12/21/2011 8,909K
CARPHONE WAREHOUSE(UK_OPEN) 12/21/2011 2,368K
CHUNGHWA TELECOM(TAIWAN) 01/09/2012 2,436K
CIS 01/30/2013 17,769K
CZECHO 01/16/2013 16,182K
FRANCE 01/16/2013 9,621K
GERMANY 01/16/2013 14,739K
GREECE 01/16/2013 14,705K
HONG KONG 12/07/2011 5,728K
HUNGARY 02/04/2013 26,539K
HUTCHISON(AUSTRIA) 07/25/2011 4,308K
INDIA 12/21/2011 3,352K
INDONESIA 12/07/2011 7,905K
ITALY 01/16/2013 9,399K
LGTOPS(CHINA) 01/06/2012 2,436K
NETHERLANDS 01/16/2013 18,651K
NORTHERN EUROPE 01/16/2013 24,833K
O2(IRELAND) 12/21/2011 2,368K
PANNON(HUNGARY) 12/21/2011 8,909K
POLAND 01/16/2013 11,012K
PORTUGAL 01/16/2013 10,982K
ROMANIA 01/16/2013 11,112K
SFR(FRANCE) 12/21/2011 2,470K
SING TEL(SINGAPORE) 01/06/2012 7,905K
SPAIN 01/16/2013 11,135K
STARHUB(SINGAPORE) 01/06/2012 7,905K
SWISS(SWITZERLAND) 01/16/2013 25,045K
SWISSCOM(SWISS) 12/13/2011 8,089K
T-MOBILE(HUNGARY) 12/21/2011 8,909K
TAIWAN 01/06/2012 2,436K
TELE2(CROATIA) 12/21/2011 8,909K
TELECOM CONCEPTS INC(PHILIPPINES) 01/30/2013 9,228K
THAILAND 01/30/2013 17,901K
TMN(PORTUGAL) 12/21/2011 3,097K
UNITED KINGDOM 01/16/2013 9,373K
VIETNAM 01/30/2013 22,525K
VIP(CROATIA) 01/19/2012 8,247K
VODAFONE(GERMANY) 01/30/2013 9,457K
VODAFONE(GREECE_CYPRUS) 02/04/2013 14,712K
VODAFONE(HUNGARY) 01/19/2012 8,247K
VODAFONE(PORTUGAL) 12/21/2011 3,097K
VODAFONE(ROMANIA) 01/30/2013 11,590K
VODAFONE(SPAIN) 01/30/2013 11,256K
step 1
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step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
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step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
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step 3

Connect your phone to PC by using the USB Cable

step 4
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step 4

Click “Start Updating” n the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the “Start Updating “ button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
download list
Filename Release Date Size
Mobile TV APK 08/17/2012 N/A

OSP(On-Screen Phone)

LG On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, with the keyboard/mouse input from
the PC. You can also easily exchange data between the PC and your phone

* Download and run the file OSP

Download

FEATURES

  • 1. You can write, send and receive messages(SMS or other messengers) via PC.
  • 2. You can transfer file contents in Gallery, Music, Video Player, Office Viewer in your phone to the PC by drag & drop.
  • 3. You can easily transfer files from the PC to your phone by dragging & dropping.
  • 4. You can get real-time event notification from the phone.
  • 5. You can see the whole pages of Home Screens in Panorama View. (Only with LG Home)
  • 6. Multi-touch input using keyboard/mouse.

RECOMMENDED SYSTEMS

  • Windows XP (SP3) 32bit /64bit, Windows Vista 32bit/64bit, Windows 7 32bit/64bit.
  • Warning : On Windows 2000 (sp4), you can run the program but some of the drivers may not work properly

CAUTIONS

  • 1. You can use LG On-Screen Phone Service only with the supported phones. [supported phone list]
  • 2. To use LG On-Screen Phone Service, you should connect your phone to PC via USB, Bluetooth™, or Wi-Fi.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV

Download

FEATURES

  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).

CAUTIONS

  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

LG PC Suite

LG PC Suite is a smart PC application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
※ PC Sync software for the phones that have completed OS upgrade to Ice Cream Sandwich has changed from PC Suite IV to LG PC Suite.

* Download and run the file "LGPCSuite_Setup"

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronize data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device.

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Extended : 6 months for battery


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 1800-180-9999. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

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