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One point Lesson –“USB external HDD is not supported”

  • Others
  • Others
  • Troubleshooting
  • TVs
  • Last Updated 09/06/2016

Subject : "USB external HDD is not supported

symptom Symptom


USB external HDD is not supported showing error USB device disconnected” automatically after HDD plug-in USB port.

         



cause Cause


Reason of defect was  bad sector files found in external HDD. Bad files can be created  in  hard disk over a period of usage. This need to 

   cleared  timely with the help of IT professional

       


how to fix How to fix


Check bad sector in HDD by run command  prompt  type “chkdsk C”:(drive letter of HDD) as shown in picture. If no bad sector in HDD then bad

     sector show 0 KB. Explain the same to customer to remove bad files with the help of IT professional




  



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