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[Refrigerators] Why does ice cream melt in the freezer? (Side-by side refrigerator)

  • Cooling Issues
  • Not Cold Enough
  • Troubleshooting
  • Refrigerators
  • Last Updated 04/10/2015

Why does ice cream melt in the freezer? (Side-by side refrigerator)

 

 

symptom  Symptom
   

            1. Ice cream melts in the freezer.

 

cause  Cause

 

             1. Freezing point of milk is from - 0.525 (31.055℉) to - 0.565 (30.983℉).

               2. Ice cream contains sugar and salt, and these cause freezing point depression,

                   making ice cream more sensitive to temperature than other foods.

   

how to fix   How to fix
  

            1. Milk containing a high level of fat needs to be stored in a refrigerator at - 20 (-4℉).

               2. Store ice cream near the air outlet vent, inner part of the shelf, instead of the door to prevent it from melting.

 

         Refrigerator image

                            [Where to store ice cream]

 

If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)


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The solutions provided herein might vary based on the models, please verify before implementing.
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